At least 2 years of experience in outbound sales, business development, account management, or a similar role; startup or fast-paced environment experience is ideal.
Comfort with outreach at scale and the ability to structure sales processes and ongoing account management.
Ability to build trust, ask appropriate questions, and navigate sales conversations with empathy and confidence.
Experience using customer relationship management tools such as HubSpot to manage pipelines and accounts.
Ability to work primarily Central Time hours, with flexibility to shift to Eastern and Pacific time zones to support clients and prospects nationally.
Responsibilities
Build and manage an outbound pipeline focused on independent med spas and aesthetic practices across the assigned territory.
Generate conversations and qualified opportunities through cold calls and cold email.
Communicate the value of Fresh, including its pricing, programs, compliance, support, and growth offerings.
Serve as the ongoing point of contact for accounts won, managing relationships and driving account growth and retention.
Shadow senior team members on discovery, objection handling, and closing, then develop the ability to run those sales stages independently.
Use HubSpot to track pipeline and account activity and optimize sales performance.
Collaborate with marketing, clinical, and onboarding teams to provide a seamless experience for new and existing clinics.
Desired Qualifications
Experience in a startup or fast-paced environment.
We're building the future of Hybrid Healthcare and it starts with people like you.
Fresh Clinics empowers nurses and doctors to run thriving, compliant, and modern healthcare practices through our native iOS App, medical oversight, and human support behind them.
We're Australian founded, and in 7 years grown to 170+ Freshie's and support +2000 clinicians across Australia, and now scaling fast in the USA; all whilst staying true to what matters most: building safe, sustainable hybrid healthcare.
We're proud finalists in Deloitte’s Tech Fast 50 three years in a row and our culture is as bold as our mission: We work smart, hustle hard, stay humble, and lead with kindness.
If you’re looking for a workplace that celebrates our people, drives real-world impact, and champions innovation - welcome home.
About the role
We're looking for a hungry early-career salesperson to join our US Growth team as a Business Development Representative. This is a hybrid new-business and account management role: you'll prospect and close new relationships with independent med spas and aesthetic practices, then stay on as the ongoing point of contact, managing and growing those accounts over time.
You'll be joining at a pivotal time, learning the full sales cycle from the ground up — from first outreach through closing and long-term account management — with the support to grow into a senior sales role as you build your track record.
What you'll do
Lead Outbound Growth: Build and manage your own pipeline, with a focus on independent med spas and aesthetic practices across your territory.
Drive New Business: Prospect relentlessly through cold calls and cold email to generate new conversations and qualified opportunities.
Sell the Whole Picture: Communicate the full value of Fresh, from pricing and programs to compliance, support, and growth.
Own the Relationship Long-Term: Serve as the ongoing point of contact for the accounts you close, managing the relationship and driving growth and retention over time.
Learn a Strong Sales Process: Shadow senior team members on discovery, objection handling, and closing, and grow into running these stages yourself.
Use Data to Improve: Stay accountable through HubSpot, keeping your pipeline and account activity visible, measurable, and consistently optimized.
Collaborate Across Functions: Work closely with marketing, clinical, and onboarding teams to ensure a seamless experience for new and existing clinics.
We'd love you to have
Sales Experience: 2+ years in outbound sales, business development, account management, or a similar role, ideally at a startup or fast-paced environment.
Drive and Discipline: You're comfortable with outreach at scale and bring structure to both your sales process and ongoing account management.
People-Centered Sales Skills: You know how to build trust, ask the right questions, and navigate conversations with empathy and confidence — whether you're winning new business or nurturing an existing account.
CRM Know-How: You use tools like HubSpot to stay on top of your pipeline and accounts, keeping things moving.
Resilience: You stay focused and optimistic in a fast-moving environment where results matter.
A Learning Mindset: You're eager to grow, open to feedback, and looking to progress into senior sales roles in time.
Central Time Zone-Based, With Flexibility: You'll primarily work Central time zone hours, with flexibility to shift into Eastern and Pacific time zones as needed to support clients and prospects nationally.
Why Fresh
We're disrupting how hybrid healthcare is delivered
We're remote-first and outcomes focused
We're profitable and focused on building a long-term sustainable growth model
Our Freshie's love working here (+65eNPS globally)
Perks and Benefits
Flexible Work
Remote-first culture with flexible work arrangements
Work-from-anywhere travel policy
Returning to work support for parents
Look after yourself
Wellness Days: Quarterly days off to help you re-set and re-charge
Fresh Minds: Our global, proactive approach to mental health (EAP) with unlimited therapy available
Staff treatments & skincare perks (we’re Fresh Clinics, after all)
Apply now and tell us why you could be our next Freshie.
Your Perspective Matters
At Fresh, we believe that a diverse team is an innovative team. We are focused on creating an inclusive environment where people from all backgrounds, identities, and experiences feel they belong and can thrive.
We strongly encourage you to apply, even if your past experience doesn’t perfectly align with every qualification listed. Your unique skills and passion could be just what we’re looking for, for this role or another.