Critical Care Business Manager

Job Title

Critical Care Business Manager

Requisition

JR000015823 Critical Care Business Manager (Open)

Location

Tokyo, Japan

Additional Locations

Job Description Summary

The Critical Care Business Manager (CCBM) is a high-level sales management position responsible for developing and maintaining a high-profile territory. The CCBM is a successful administrator, efficient time manager and effective communicator. Excellent decision-making, presentation and organizational skills are imperative. CCBM is responsible for driving sales results within their target accounts and sales territories and the execution of corporate and territory specific strategies, the management of operational and technical aspects of the job, implementing and adhering to all corporate policies and procedures and ultimately for driving sales for the portfolio of promoted products.

Job Description

Essential Functions

• Professionally managing assigned territory through the targeting of key customers (physicians, biomedical engineers, nurses and pharmacy).
• Promoting products according to approved product labeling and marketing strategies.
• Conduct financial analysis of accounts and carry out contract negotiations compliant with the procurement processes of the key account and/or Health networks   
• Developing strategic territory management plans to ensure revenue growth with company products.
• Meeting assigned customer promotional reach and frequency goals.
• After hours calls duties for the Customer Care after hours call roster, which is based on a rotational roster amongst the front-line team members. 
• Communicating effectively with specialty physicians. 
• Providing manger timely reports on work hours, sales call data, customer objectives, communications responses and expense reporting.
• Working well without supervision.
• Demonstrating aptitude for learning technical and scientific product-related information.
• Demonstrate a high level of negotiation and influencing skills. Experienced in the contracting and tendering processes within the Japanese hospitals landscape.
• Demonstrate a high level of competency in the analysis and interpretation of sales data and translating the insights and knowledge into executable action plans at the account/territory level.   
• Managing monthly invoicing activities by confirming product hourly usage and receiving hospital confirmation prior to invoicing.
• Successfully managing relationship with partner companies to ensure smooth supply product to hospitals.
• Completing all Post Market Surveillance tasks, such as contracting, CRF collection and reporting, in a timely manner
• Operating within approved budget guidelines
• Providing excellent field communication and direction i.e., emails, voicemails, conference calls, etc…
• Co-ordinating activities with Field Teammates, Internal Teammates, Medical Affairs, Marketing, Customer Care, Finance, Operations and Technical Support.
• Adhering to company policy, procedures and the comprehensive compliance program.  

Minimum Requirements

Education / Experience / Skills:

• Native Japanese language ability is essential
• Bachelor's degree is required
• 5+ years Sales experience is essential, experience in medical device products is a plus
• Experience in CV surgery is a plus
• KOL engagement skills
• Excellent verbal, written and interpersonal skills with ability to influence others without positional authority
• Proactive work style
• Open to feedback and the opinion/recommendation of others

Organizational Relationship/Scope:

Reports directly to regional Sales Manager

Working Conditions:

• Full-time employee (8 hours per day)
• Fully remote work (home office)

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

At Keenova, we believe that no one should be alone in their pursuit of better health. This purpose drives us as we pair quality therapeutics with human support—showing up in big moments and small to help patients find comfort and confidence.

We bring deep expertise and resolve to every therapeutic area we serve, including immunology, urology, men’s health, orthopedics, critical care, and pediatric endocrinology. We work with patients, care partners, and physicians to help them navigate healthcare system complexity and access therapies that make a meaningful difference.

We are Keenova—keen to solve, keen to serve. Learn more at www.keenova.com.