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The Home Depot

Home improvement retailer offering tools, services

Area Supervisor

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$72k - $85k

About the Job

Requirements

  • Must be at least eighteen years of age.
  • Must be legally permitted to work in the United States.
  • Must be flexible to work various shifts.
  • Must be able to relocate.
  • Minimum education is a high school diploma and/or GED.
  • Minimum of 2 years of work experience.
  • Preferred: Bachelor's degree.
  • Preferred: Computer skills in software including Microsoft Office.
  • Preferred: Experience with Warehouse Management Systems.
  • Preferred: 3+ years of supervisory experience in a related field.
  • Ability to assess skills and manage the work and productivity of others while coaching and developing talent.
  • Ability to use fundamental financial concepts to assist with managing budgets, forecast labor, and provide information to account for the financial impact of decisions.
  • Ability to understand and use systems and tools used for day-to-day facility operations, including navigating distribution center operations systems to retrieve data accurately and effectively.
  • Typically requires intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Responsibilities

  • Lead an hourly team and influence the distribution team to perform the work required to operate the distribution center efficiently, safely, and productively.
  • Ensure prompt, efficient, and accurate handling of merchandise and develop and implement team goals.
  • Ensure operations procedures are followed effectively and identify and recommend needed changes to standardized processes for the functional area to the Operations Manager and/or Assistant General Manager.
  • Evaluate and analyze current work methods and recommend ways to eliminate inefficiencies.
  • Guide associates in daily operations and monitor productivity, safety, service, and quality.
  • Train, coach, and provide feedback to hourly associates; perform regular evaluations using factual data and subjective observations.
  • Use discretion to coach and counsel associates regarding job performance and methods of performing job tasks.
  • Resolve associate relations issues in the assigned functional area.
  • Hire, compensate, discipline, and terminate hourly associates in the assigned department.
  • Investigate operational errors to determine causes and recommend corrective action where needed.
  • Maintain inventory accuracy and control; review reports and identify improvements for productivity, accuracy, quality, and expenses.
  • Coordinate and monitor operations in the functional area to ensure production rates meet the business plan and pattern while reducing irregularities and damages.
  • Review reports and business metrics to analyze and plan staffing needs for optimal department operations.
  • Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
  • Typically report to the Operations Manager.
  • Directly supervise the work activities of others, including planning, monitoring, and reviewing subordinate work; this may include direct supervision of a shift or coordination of multiple work groups.
  • Make recommendations concerning selection, termination, performance appraisal, and professional development.
  • Typically require overnight travel less than 10% of the time.

Desired Qualifications

  • Demonstrate originality and imagination in thinking while developing solutions to problems.
  • Write, speak, and present clearly and succinctly across communication settings and adjust communication style to the audience.
  • View conflict as an opportunity to find common ground and gain cooperation; read situations quickly, actively listen, and settle disagreements and disputes equitably.

About the Company

The Home Depot

Home improvement retailer offering tools, services

Home Depot is a big retailer of home improvement supplies. It sells building materials, tools, lawn and garden items, decor, and other related products, and it offers services like tool rentals, installation, and credit financing. Customers can shop either in its many North American stores or online, and the company serves homeowners, renters, and professional contractors. Its business model combines direct product sales with rental services and financing, supported by a Pro Xtra loyalty program for professionals and a focus on customer service. The company differentiates itself through its wide product assortment, extensive store network, and combined online and in-store shopping experience, plus services designed to help customers complete projects. Its goal is to help customers finish home improvement projects by providing a broad selection, helpful services, and a convenient shopping experience while continuing to grow its business and support professional contractors.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1977

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