Full-Time

Senior Account Executive

Fusion Connect

Fusion Connect

1,001-5,000 employees

Managed service provider for UCaaS, SD-WAN

No salary listed

Remote in USA

Remote

Remote within the United States.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Lead Generation
Word/Pages/Docs
Salesforce
Excel/Numbers/Sheets

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Requirements
  • Demonstrated knowledge of sales techniques and strategies, including prospecting, qualifying leads, and closing deals.
  • Results-oriented and highly motivated self-starter.
  • Excellent verbal and written communication skills, with the ability to present and explain complex information clearly and persuasively.
  • Ability to manage multiple tasks and priorities efficiently, including scheduling appointments, following up on leads, and maintaining accurate records of sales activities and client interactions.
  • Ability to collaborate effectively as part of a team while also thriving independently.
  • Bachelor’s degree preferred or equivalent experience required.
  • At least 5 years’ experience in an inside/outside sales environment preferred.
  • Experience working in and successfully navigating a fast-paced, goal-oriented environment.
  • Strong negotiation skills.
  • Experience with a Windows-based PC and CRM tools such as Salesforce is required.
  • Intermediate proficiency in the MS Office suite, particularly Outlook, Word, and Excel.
  • Ability to work as part of a team as well as successfully function independently.
Responsibilities
  • Developing and executing account plans and strategies
  • Make outbound calls to prospects who are considered an ideal customer profile and part of the target account list.
  • Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions and informing clients and team members about new products/services, features, etc.
  • Preparing and delivering presentations and proposals to clients
  • Create a strong sales pipeline of qualified prospects by asking questions to determine a potential fit for Fusion products.
  • Responsible for achieving a monthly unit quota in data, product, service, and or video sales.
  • Maintains all sales databases necessary to report sales activity and customer information including detailed notes with accurate close dates.
  • Works in conjunction with other business services support groups, including sales support and marketing personnel.
  • Close deals efficiently while kindly guiding clients through the process
  • Respond to customer inquiries promptly.
  • Strong knowledge and ability to develop leads from marketing campaigns and meet sales quotas
  • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.

Fusion Connect provides managed services for business communications, secure networks, and hosted collaboration. It offers UCaaS, SD-WAN, and SBCaaS on a subscription basis to US SMEs and large enterprises, delivering cloud-based tools for voice, video, messaging, and secure networking. It differentiates itself with a 100% UCaaS uptime guarantee and service credits, supported by award-winning customer service. Its goal is to help businesses maintain continuity and efficiency through dependable, secure communications and collaboration, backed by strong support and growth plans.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$264.7M

Headquarters

New York City, New York

Founded

1997

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Simplify Jobs

Simplify's Take

What believers are saying

  • Fusion Connect launched AI-powered CCaaS on August 10, 2026, targeting contact-center budgets.
  • Ken Worcester joined as CRO on October 28, 2025, strengthening channel execution.
  • Fusion Connect’s July 2025 Microsoft-related awards and partnerships support cross-sell into installed accounts.

What critics are saying

  • Brian McClintock became interim CEO on August 7, 2026, signaling leadership instability.
  • The $85 million Hark Capital term loan increases leverage and refinancing pressure.
  • Fusion Connect’s 2019 bankruptcy legacy keeps litigation and creditor overhang alive through 2027.

What makes Fusion Connect unique

  • Fusion Connect’s 2026 flat-fee AI CCaaS pricing removes token-based billing uncertainty.
  • Microsoft Teams Calling and Operator Connect give Fusion Connect embedded collaboration distribution.
  • US-based support teams plus uptime guarantees reinforce a reliability-first enterprise communications brand.

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Benefits

Flexible Work Hours

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Aug 10th, 2026
Fusion Connect launches flat-fee AI contact centre pricing to eliminate unpredictable costs

Fusion Connect has launched an AI-powered Contact Center as a Service platform with flat-fee pricing, eliminating unpredictable token-based costs that typically hinder enterprise AI adoption. The Atlanta-based managed communications provider offers predictable monthly pricing instead of usage-based charges, allowing organisations to budget and scale AI capabilities more confidently. The platform includes real-time agent assistance, natural language customer routing, automated inquiry handling, and conversation analytics. Core AI features are priced per seat monthly, whilst high-volume automation services use simple packages based on anticipated call volumes. "Organisations shouldn't need a data scientist or financial model just to understand what their AI investment will cost," said John Nee, chief marketing officer. The company selected contact centres as its initial focus due to their high volume of repetitive interactions and clear return on investment opportunities.

PR Newswire
Aug 7th, 2026
Fusion Connect appoints Brian McClintock Interim Chief Executive Officer.

Fusion Connect appoints Brian McClintock Interim Chief Executive Officer. Aug 07, 2026, 16:14 ET ATLANTA, Aug. 7, 2026 /PRNewswire/ - Fusion Connect (the "Company"), a leading provider of managed communications, connectivity and cloud solutions, today announced that the Company's Board of Directors (the "Board") has appointed Brian McClintock, the Company's Chief Financial Officer, as Interim Chief Executive Officer, effective immediately. McClintock succeeds Bill Wignall, who served as the Company's CEO since 2024 and has chosen to step down to pursue other interests. As Interim CEO, Mr. McClintock will work closely with the Company's leadership and employees to execute the operating plan approved by the Board, continuing the Company's strategic direction. Mr. McClintock brings over twenty years of industry experience with a strong track record of leading businesses through growth and a demonstrated commitment to operational and financial excellence centered on delivering a superior customer experience. Before joining Fusion Connect in 2023, Mr. McClintock served as Chief Financial Officer for The Affiliate Network. Prior to that role, he served as Chief Financial Officer of Impact Telecom. "We are confident Brian is the right leader to drive further positive momentum while managing the massive demand in the marketplace for the Company's full suite of products and services," stated Dudley Slater, Fusion Connect's Chairman of the Board. Mr. Slater continued, "On behalf of the entire Board, I would like to thank Bill very much for his leadership and his impressive contribution to the operational transformation he led. We wish him only the best in the next stage of his career." "I'm honored to lead Fusion Connect through this next chapter," said Mr. McClintock. "Our customers depend on us for reliable, high-quality communications and connectivity solutions, and my focus will be on operational excellence, disciplined execution of our strategic plan, and continuing to deliver the level of service our customers expect. I'm grateful for the trust the Board has placed in me, and I look forward to working alongside our talented team to build on the strong foundation we have in place." About Fusion Connect Fusion Connect is a leading provider of cloud communications and managed services, helping businesses simplify technology so they can focus on growth. The company delivers a full suite of managed solutions - including broadband access, UCaaS, CCaaS, SD-WAN and managed security - all delivered and supported by US-based customer service teams ready to drive performance, reliability, and customer success. With deep technical expertise and industry experience, Fusion Connect builds right-fit, best-in-class communications and collaboration solutions that meet the unique needs of modern businesses. The company's commitment to exceptional customer support is backed by industry-leading customer satisfaction ratings, net promoter scores for customer loyalty and service quality guarantees. To learn more, visit www.fusionconnect.com or contact an expert at +1-888-301-1721. SOURCE Fusion Connect

eNews Park Forest
Oct 28th, 2025
Fusion Connect Names Ken Worcester as CRO to Drive Next Phase of Growth

Fusion Connect names Ken Worcester as CRO to drive next phase of growth. ATLANTA, Oct. 28, 2025 /PRNewswire/ - Fusion Connect, a leading provider of cloud communications and managed services, today announced the appointment of Ken Worcester as Chief Revenue Officer (CRO). With more than 25 years of experience in communications, cloud services, and sales leadership, Worcester will oversee Fusion Connect's revenue strategy, focusing on strengthening channel partnerships, accelerating growth, and optimizing sales performance. Worcester's career includes executive Sales leadership roles at YourSix, WOW!, and Zayo Group, where he built out high performing sales teams, led indirect channel programs, created global go-to-market strategies, drove bookings with direct sales, and scaled revenue from existing customers. "Ken is a decisive leader with a deep understanding of how to build scalable revenue engines and empower partner relationships for growth," said Bill Wignall, CEO of Fusion Connect. "His ability to align strategy with execution - and his track record of delivering measurable results - make him an ideal fit for Fusion Connect's next chapter." As CRO, Worcester will oversee all revenue-generating functions, including direct sales, indirect channel, and account management. His appointment underscores Fusion Connect's continued investment in leadership that prioritizes customer-obsessed service and long-term partner success. "I'm honored to join Fusion Connect at such a dynamic time in its journey," Worcester said. "The company's commitment to innovation, partner growth, and customer experience aligns perfectly with my approach to leadership. I look forward to working with our teams and partners to accelerate growth." Fusion Connect continues to set itself apart in the marketplace by combining best-of-breed technology with one-vendor simplicity and US-based support teams - delivering managed services that empower businesses to thrive. About Fusion Connect Fusion Connect is a leading provider of cloud communications and managed services, helping businesses simplify technology so they can focus on growth. The company delivers a full suite of managed solutions - including broadband access, UCaaS, CCaaS, SD-WAN and managed security - all delivered by US-based support teams ready to drive performance, reliability, and customer success. With deep technical expertise and industry experience, Fusion Connect builds right-fit, best-in-class communications and collaboration solutions that meet the unique needs of modern businesses. The company's commitment to exceptional customer support is backed by industry-leading uptime and service quality guarantees. To learn more, visit FusionConnect.com or contact an expert at +1-888-301-1721. Press Contact: Fusion Connect [email protected] +1 470-731-7553 View original content to download multimedia:https://www.prnewswire.com/news-releases/fusion-connect-names-ken-worcester-as-cro-to-drive-next-phase-of-growth-302597226.html SOURCE Fusion Connect

WTWH Media
Aug 6th, 2025
Fusion Acquires Comfort Keepers Franchise

Fusion has acquired the Comfort Keepers franchise in Omaha and Lincoln, Nebraska, and Council Bluffs, Iowa, marking its entry into the home care industry. Corey Watton, President and CEO, expressed excitement about the expansion. Calli Smith has been appointed as director of home care services. Fusion, based in Omaha, also includes Fusion Medical Staffing and Fusion Workforce Solutions. Additionally, Amivie has acquired FosterBridge Inc., an in-home care provider in Southeastern Ohio.

Channel Futures
Jul 31st, 2025
Ciena, Cbeyond Alum to Lead Fusion Connect Channel

Fusion Connect has promoted Elizabeth Schneider to lead its channel strategy.