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Sun King

Off-grid solar home systems provider

Zonal Credit Manager

Risk ManagementUpdated on Nov 13
Full-timeArusha, TanzaniaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree, preferably in Actuarial Science, Computer Science, Mathematics, Business Management, Economics, or a related field.
  • At least 5 years of relevant experience in a related field.
  • At least 3 years of relevant experience in people management.
  • Experience in fraud detection and investigation.
  • Experience in data mining, manufacturing information, or production information is an added advantage.
  • Programming experience in SQL, Python, R, or similar tools, including the ability to use SQL queries to obtain data for assessment and insight, is an advantage.
  • Strong attention to detail and the ability to quickly identify and resolve issues.
  • Advanced Excel skills.
  • Strong problem-solving and critical reasoning skills, with the ability to make informed judgments.
  • Strong planning and organizational skills.
  • Fluency in English and clear, concise, and effective oral, written, and visual communication skills.

Responsibilities

  • Manage zonal activities and processes related to the collection of Sun King EasyBuy products in the field.
  • Provide advice and recommendations on improving customer payments and satisfaction while ensuring the company's offering meets end-user expectations.
  • Partner with the Credit Manager in developing methodologies to improve existing processes.
  • Recommend enhancements to current processes and policies to mitigate operational risks.
  • Present ideas, findings, and recommendations through reports and presentations.
  • Assist the Credit Manager in implementing audit recommendations.
  • Conduct periodic spot checks on processes and provide findings and recommendations on risks identified within the zone.
  • Investigate fraud cases and provide recommendations, including data collection and interviews with relevant parties.
  • Identify and classify potential default risks through data collection and interaction with customers.
  • Prepare field reports and consolidate relevant data and documentation for reporting.
  • Identify red flags and ensure timely reporting and escalation.
  • Use data to profile customers at the onboarding stage to facilitate informed customer selection and payment performance.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$864.9M
Headquarters
Chicago, IL
Founded
2008

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