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Valkai

Agent platform for pharma and device workflows

AI Strategy

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • Break down unstructured customer challenges into concrete deployment plans, considering business impact and technical feasibility.
  • Learn new artificial intelligence capabilities quickly and remain receptive to new approaches for solving customer problems.
  • Manage work independently in ambiguous customer environments and turn loose goals into concrete execution plans.
  • Take accountability for deployment quality, adoption, and return on investment.

Responsibilities

  • Lead artificial intelligence deployments with major pharmaceutical and biotech organizations, from pilot through production adoption.
  • Configure and customize artificial intelligence assistants and agents hands-on in the platform to deliver measurable value.
  • Advise customers strategically on artificial intelligence implementation in regulated environments, including change management, governance, and compliance.
  • Translate customer needs into product requirements in collaboration with Engineering and Product teams.
  • Develop repeatable deployment playbooks and best practices to scale successful implementations.
  • Define requirements, test outputs, and validate success criteria for new agent builds with customers.
  • Identify and drive expansion opportunities based on usage patterns and adjacent workflow needs.
  • Act as the day-to-day strategic partner to customer sponsors, maintaining momentum and removing blockers.

Desired Qualifications

  • Three or more years of experience in consulting, strategy, operations, or client-facing roles.
  • Experience in life sciences, healthcare, or other regulated industries.
  • Background in enterprise software deployments or post-sale customer work.
  • Prior experience collaborating with product or engineering teams.
  • Familiarity with artificial intelligence and large language model capabilities and deployment patterns.

About the Company

Valkai

Agent platform for pharma and device workflows

Valkai builds an agent orchestration layer for pharmaceutical, biotech, and medical device companies, connecting the siloed systems, teams, and outside data that make development slow. Its agents run on an organization's own SOPs, precedents, and regulatory context, draw on more than 100 data sources, and execute multi-step workflows that end in review-ready documents with citations, covering everything from discovery through commercialization. The company says more than 200 agent systems coordinate work across those stages, and it deploys through private cloud or managed SaaS. Unlike a general-purpose assistant, the agents are bound to the procedures and evidence standards a regulated submission requires. The company's goal is to compress work that currently takes months into weeks by removing the handoffs between systems.

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