Area Support Manager - Sushi Chef, Area Support

Job Description

As our people are our most important asset, and we are seeking the right someone to join our family.

Area Support Manager South West

This role requires your own vehicle and milage will be paid.

Job Title: Area Support Manager – Sushi Chef
Company: Hana Group UK – Sushi Gourmet
Location: South West (mostly Bristol/Gloucestershire area) (daily travel between kiosks required)
Salary: £32k per annum + travel allowance + performance bonus

About the Role
At Hana Group UK, we bring authentic, high-quality sushi to customers through our Sushi Gourmet kiosks located within retail environments. We are looking for a skilled Sushi Chef to step into an Area Support Manager role, providing daily hands-on and remote support to kiosk teams across your region.

This is a dynamic position where no two days are the same—you’ll be a key point of contact for colleagues, ensuring operational consistency, boosting team morale, and maintaining the highest standards across multiple sites.

Key Responsibilities

• Provide daily support to Sushi Gourmet kiosks, both on-site and remotely

• Offer guidance, coaching, and encouragement to kiosk colleagues to drive performance and engagement

• Ensure consistent delivery of sushi quality, presentation, and food safety standards

• Conduct occasional kiosk audits to ensure compliance with company standards and procedures

• Finalise and support ordering processes for kiosks within your area

• Review and validate submissions on the company’s compliance platform

• Assist with onboarding and training of new team members

• Support new kiosk openings and operational rollouts

Requirements

• Proven experience as a Sushi Chef in a fast-paced environment prefered but full training will be given

• Strong knowledge of food preparation, food safety, and hygiene standards (HACCP)

• Experience supporting or supervising teams (multi-site experience is advantageous)

• Strong communication and interpersonal skills with a supportive leadership style

• Comfortable working independently and managing priorities across multiple locations

• Flexible and willing to travel daily within your assigned region

What We Offer

• Competitive salary with performance-based incentives

• Travel expenses covered

• Career development opportunities within a growing international business

• A supportive and team-focused working environment

How to Apply
If you are passionate about sushi, enjoy supporting others, and thrive in a varied, people-focused role, we’d love to hear from you. Please submit your CV along with a short cover letter outlining your experience.

If you are:

- Enthusiastic, energetic with the ability to demonstrate initiative

- Flexible with a ‘can do’ attitude

- Always happy to help customers with a smile,

- Able to work as part of a team or on your own whilst maintaining high standards at all times,

- Excited to produce amazing high quality and sustainable food products

And have:

- Experience in leading people, who can build confidence and capability in your team enabling them to succeed

- Ready to work in a fast-paced environment whilst always leading by example

- Pride in your work, constantly looking for ways to improve and continually learning

- A good understanding of Food Safety & Health and Safety regulations, ability to follow brand standards and comply with company policies.

- Reliable transportation for your commute to work early in the morning

Then we would like to hear from you!

Qualifications

Able to:

- Be accountable for the Kiosk and the team, maintaining audit standards for food and health & safety compliance while meeting EHO expectations

- Ensuring the team maintains a high standard of cleanliness and food safety on site to maintain a safe environment for our customers, our clients and ourselves

- Highly organised, with a focus on forward planning

- Prepare fresh ingredients by hand, including meat and raw fish products each shift

- Accurately labelling products ensuring lawful compliance around food safety and allergen compliance each shift.

- Be a skilled multitasker who has experience of placing weekly orders, daily stock rotation and producing monthly stock take.

- An early riser as shifts can start at 6am some days

- Learn new skills or improve skills already mastered

Additional Information

Ability to join a Company which is passionate about sustainability of our products and the planet, while supporting those who make our working lives possible.

- Paid fortnightly

- Free lunch when on shift

- Extra day holiday during the month of your Birthday

- ‘A Day for you’ an extra day of holiday just because you deserve it!

- Monthly bonus when you and your teams KPI’s are achieved

- Training throughout the year

- Milage paid for

- Free onsite parking in most locations 

- Cycle to work scheme

- Access to “Make a difference” fund

- Free uniform

- Stable working environment

- Career opportunities both in UK and Globally.

- Plus 28 days holiday (Pro rotated and increasing with LOS)

- Pension.

Compensation: N/A to 32000 (GBP) (YEARLY)