Contract

Engineering Manager

Site Reliability & Observability

Doctolib

Doctolib

Healthcare access and practice software

No salary listed

Île-de-France, France + 1 more

More locations: Levallois-Perret, France

Hybrid

Hybrid work with up to two remote days per week.

Category
Engineering Management (1)
Required Skills
Kotlin
Datadog
Kubernetes
Python
Incident Response
Ruby
Java
OpenTelemetry
Infrastructure as Code (IaC)
TypeScript
AWS
Go
Elasticsearch
Prometheus
iOS/Swift
Terraform
Observability
React Native
Google Cloud Platform
Requirements
  • At least 5 years of software engineering or Site Reliability Engineering experience in cloud-native environments such as Amazon Web Services, Google Cloud Platform, or Kubernetes-based environments.
  • At least 3 years of engineering management experience leading technical teams, ideally Site Reliability Engineering, platform, or infrastructure teams.
  • Strong understanding of observability tooling and architecture, including OpenTelemetry, Prometheus, Datadog, and Elasticsearch.
  • Experience with infrastructure as code using Terraform and secrets management systems.
  • Ability to balance technical depth with people leadership, mentor engineers, review technical designs, and guide architectural decisions.
  • Fluency in English.
Responsibilities
  • Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression.
  • Create a culture of operational excellence, continuous improvement, and psychological safety within the team.
  • Conduct regular one-on-one meetings, performance reviews, and career development conversations.
  • Recruit, onboard, and retain Site Reliability Engineering talent aligned with the organization's mission and values.
  • Define and evolve the platform reliability and observability strategy, covering infrastructure automation, logging, metrics, tracing, and alerting.
  • Drive prioritization and roadmap planning for large-scale reliability initiatives, including service-level objectives, error budgets, and alerting standards across multiple product teams.
  • Own the evolution of critical cross-cutting services, including secrets management and infrastructure-as-code tooling, that support secure and scalable infrastructure management.
  • Advocate for and allocate resources toward reducing technical debt and improving developer experience.
  • Own the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement.
  • Lead postmortem reviews and drive systemic improvements to prevent recurring issues.
  • Ensure high availability and reliability of the services owned by the team.
  • Work with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs.
  • Represent the team in engineering leadership forums, architectural reviews, and strategic planning sessions.
  • Foster partnerships with software engineering teams to embed reliability practices early in the development lifecycle.
Desired Qualifications
  • Experience scaling Site Reliability Engineering or platform teams in fast-growing, high-traffic environments.
  • Hands-on experience with backend programming languages such as Go, Python, or Ruby.
  • Experience driving cultural and technical transformations.
  • Experience working in regulated environments such as healthcare or fintech.

Doctolib is a European healthcare technology company. Its platform supports appointment booking, teleconsultation, patient communication, clinical workflows, and practice administration. Patients use Doctolib to find and manage care, while healthcare professionals and organizations use its software to coordinate services. The company combines consumer applications with subscription software, implementation, security, customer support, and local market operations. Roles span product, engineering, data, design, sales, implementation, customer service, and healthcare operations.

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