Choice Healthcare Services

Runs support services for pediatric dental practices

Bilingual Patient Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeAlbuquerque, NM, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Six or more months of healthcare or dental front-office experience is preferred.
Bilingual Spanish ability is preferred.
Regular, predictable attendance is required.
Ability to work effectively with others is required.

Responsibilities

Collect and process payments.
Import authorizations received by mail and call parents.
Schedule treatment and recall appointments.
Confirm treatment appointments.
Answer calls throughout the day.
Process no-show reports.
Schedule patients from the ASAP list.
Check patients in and out.
Verify information on file.
Verify insurance eligibility.
Call patients who are more than 10 minutes late.
Confirm and schedule observation appointments.
Work on the daily sign-in sheet.
Scan new patient paperwork and enter it into the system.

Overview

Patient Coordinator - Ortho

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Collect and process payments
When we receive authorizations back in the mail imports and calls parents
Schedules treatment appointments and recall appointments
Confirms treatment appointments
Takes calls throughout the day

Process No Show Reports
Schedules patients from ASAP List
Checks patients in and out
Verifies info on file
Verifies eligibility with insurance

Calls patients when past 10 mins
Confirms observation appointments
Schedules observation appointments
Works on daily sign in sheet
Scans in NPP, and enters it in the system

Regular, predictable attendance is required
Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

High school diploma or equivalent

6+ months of healthcare/dental front office experience is preferred

Bilingual in Spanish is preferred

About the Company

Choice Healthcare Services

Runs support services for pediatric dental practices

Choice Healthcare Services runs a dental practice support business for pediatric and orthodontic clinics in the southwestern United States. Its affiliated offices treat children, adolescents and patients with special needs through preventive dentistry, orthodontics and oral surgery. The group takes on business administration for local practices, including patient billing and records, while clinical teams focus on dental treatment and relationships with families. It expands through practice partnerships and acquisitions, with support teams serving offices across California, Nevada, Arizona, New Mexico and Colorado. Choice Healthcare Services is headquartered in Sacramento, California.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Sacramento, CA
Founded: Not listed

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