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Four Seasons

Luxury hotel management with branded residences

Travel Industry Sales Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • Preferred university education in Hospitality or a related field.
  • Experience in luxury hotels, preferably in Leisure or Travel Industry sales.
  • Broad knowledge of the luxury travel industry and its distribution channels.
  • Experience working with Preferred Partner Programs, Signature, Internova, and FHR.
  • Experience managing FIT wholesalers and luxury tour operators.
  • Excellent reading, writing, and oral proficiency in English and Spanish.
  • Interpersonal skills for client interactions.
  • Computer skills including Excel, Word, PowerPoint, Cvent, Delphi, the internet, and Opera.
  • Ability to negotiate, organize, delegate, and work under pressure.
  • Ability to travel as needed to prospect for and secure business for the hotel, including travel to client meetings, events, trade shows, and hotel visits.
  • Ability to work flexible schedules and weekends as needed to work with clients and attend events.
  • Professional knowledge and use of social media as a tool to support business development.
  • Ability to work effectively under pressure and manage multiple projects.
  • Ability to multitask and efficiently prioritize workload and projects simultaneously.
  • One to three years of experience performing this role.
  • One to three years of experience in a luxury hospitality environment is a plus, but is not required.
  • Telephone prospecting skills.
  • Advanced written and spoken English.
  • Time management skills.
  • Ability to sell by email and in person.
  • Relationship development skills.
  • Revenue management and business analysis using branded platforms and methodologies.
  • Negotiation skills and contracting experience.
  • Organizational skills.
  • Leadership skills.
  • Verbal communication skills.
  • Written communication skills.

Responsibilities

  • Develop and execute an annual sales plan for the Leisure and Travel Industry segments.
  • Identify new business opportunities among luxury travel agencies, consortia, and tour operators.
  • Increase production from existing accounts through sales visits, training, and joint sales strategies.
  • Prospect new agencies and travel advisors with the potential to generate business for the hotel.
  • Manage relationships with relevant Preferred Partner programs and consortia.
  • Ensure the correct communication and promotion of exclusive benefits for these programs.
  • Monitor the production and profitability of each program.
  • Participate in industry events, roadshows, and forums to strengthen the hotel's positioning.
  • Maintain ongoing communication with luxury travel agencies and strategic advisors.
  • Organize inspection visits, familiarization trips, and educational experiences for agents.
  • Deliver in-person and virtual training on the hotel, its services, and new developments.
  • Develop long-term commercial partnerships with high-potential agencies.
  • Negotiate commercial agreements with wholesalers.
  • Monitor production, purchasing patterns, and growth opportunities, and collaborate with Revenue Management to maximize FIT segment profitability.
  • Follow up on campaigns, promotions, and business opportunities.
  • Analyze market trends, channel production, and key-account performance.
  • Develop strategies to increase occupancy during periods of low demand.
  • Maintain current knowledge of competitors and luxury travel industry trends.
  • Coordinate with the Revenue Management, Marketing, Reservations, and Operations teams.
  • Maintain ongoing communication with Global Sales Offices, regional offices, and other Four Seasons hotels.
  • Ensure all business opportunities are managed according to Four Seasons standards.

Desired Qualifications

  • Experience in a luxury hospitality environment for one to three years is considered a plus and is not required.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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