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Octopus Energy

Supplies 100% renewable electricity and gas

Energy Operations Manager

Business OperationsUpdated on Nov 10
Full-timeHybrid

About the Job

Requirements

  • A completed degree or comparable vocational training with an energy-sector, business, or analytical focus is required.
  • Initial experience in the energy sector and knowledge of market communication, such as GPKE, GeLi Gas, or MaBiS, are beneficial but not required.
  • The candidate should work in a structured, independent, and solution-oriented manner and have demonstrated independent responsibility, for example through an individual project.
  • The candidate should be motivated to own a topic, understand complex processes, develop them further, and advance them independently.
  • The candidate should have a strong affinity for data, processes, and operational workflows.
  • The candidate must communicate confidently in German and English and enjoy working with diverse stakeholders.

Responsibilities

  • Support the operational management of the energy customer portfolio and coordinate communication with market partners, service providers, and internal teams.
  • Support monitoring of forecast quality and balancing group deviations, and help prepare analyses and key performance indicators that support daily decisions.
  • Monitor and coordinate clearing processes with grid operators; systematically identify and resolve data discrepancies to reduce balancing risks.
  • Identify opportunities to improve existing processes and work with data, technology, and operations teams on scalable solutions.
  • Support the development and automation of balancing group management processes to reduce manual work and improve operational stability.
  • Work closely with systems and service partners, including Kraken, and convey operational business requirements into system development.
  • Contribute to energy-sector projects involving balancing, market communication, and forecasting.
  • Help create transparency around balancing group risks, forecast quality, and data quality, and support the development of key performance indicators, monitoring dashboards, and reports.

Desired Qualifications

  • Initial experience in the energy sector.
  • Knowledge of market communication, such as GPKE, GeLi Gas, or MaBiS.

About the Company

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Octopus Energy

Supplies 100% renewable electricity and gas

Octopus Energy provides 100% renewable electricity and gas to homes and businesses and also offers related services like EV leasing, heat pumps, and smart home tech. Its Kraken platform is an in-house, end-to-end energy operating system that automates billing, customer service, and grid management using AI to balance supply and demand and enable smart tariffs; it is licensed to other suppliers and manages millions of accounts, with a plan to spin it off. The company differentiates itself through transparent pricing, strong customer service, and a scalable, cloud-based technology stack that supports a flexible, decarbonized grid. Its goal is to decarbonize energy use globally by expanding access to renewable energy, improving pricing, and offering services that optimize energy use like demand response and EV charging.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$2.9B
Headquarters
London, United Kingdom
Founded
2016

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