P

PACS Services

Post-acute care facility operator and investor

Ward Clerk

Full-TimeUpdated on 10/23/2026
$19 - $21/hr
Entry
United States
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Must possess at least a high school diploma or GED.
  • Must have exceptional communication and customer service skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from managers and employees.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
  • A basic knowledge of medical terminology and nursing practices is helpful.
  • Must occasionally lift or move up to 25 pounds; prolonged use of a desktop or laptop computer; regular sitting, standing, walking, talking, reading, or hearing; frequent use of office equipment including a copier, scanner, fax, telephone, and calculator; and may need to assist with resident evacuation during emergencies.
Responsibilities
  • Record medical and administrative information according to established charting and documentation policies and procedures.
  • Maintain the Daily Census Report and submit it to the Nurse Supervisor or Charge Nurse.
  • Maintain an up-to-date roster of residents for the assigned unit.
  • Complete resident charge slips and submit them to the Business Office.
  • Answer telephone calls, page calls, and deliver messages to residents as necessary.
  • Maintain a current listing of emergency phone numbers for the assigned unit.
  • Maintain and forward daily tardy and absentee reports to the Business Office.
  • Record appropriate resident identification data on designated medical records, wristbands, and ID cards as required.
  • Transcribe physicians’ orders to care plans, medication cards, and treatment plans as required.
  • Report discrepancies in transcribed physicians’ orders, diet orders or changes, and charting to the Nurse Supervisor or Charge Nurse.
  • Review medication cards for completeness, accuracy in transcription of physicians’ orders, and legibility as directed.
  • Chart nurses’ notes informatively and descriptively to reflect the care provided and residents’ responses to care.
  • Forward new diet orders and diet changes to the Director of Food Services.
  • Notify residents’ next of kin of changes in residents’ conditions as instructed.
  • Admit, transfer, and discharge residents; assist with arranging transportation, packing belongings, escorting residents to the discharge or transfer area, and loading belongings as necessary.
  • Complete necessary medical and administrative records upon residents’ admission, transfer, or discharge.
  • Forward completed charts of discharged residents to the Medical Records or Health Information Department.
  • Attend facility committee meetings, including Infection Control, Policy Advisory, Pharmaceutical, and Quality Assurance and Assessment committees, as required.
  • Assist the Nurse Supervisor or Charge Nurse in developing work assignments and schedules as required.
  • Develop and maintain working relationships with interdepartmental personnel and other facility departments.
  • Inform nursing service personnel of new admissions, expected arrival times, and room assignments.
  • Greet newly admitted residents and escort them to their rooms as necessary.
  • Encourage attending physicians to record and sign progress notes and physicians’ orders in a timely manner and in accordance with current regulations.
  • Inform family members of a resident’s death as instructed and call funeral homes when requested by the family.
  • Attend and participate in annual facility in-service training programs, including OSHA, tuberculosis, HIPAA, abuse prevention, safety, and infection control training.
  • Participate in appropriate in-service training before performing tasks involving potential exposure to blood or body fluids.
  • Participate in implementing and maintaining the infection control program for monitoring communicable or infectious diseases, including tuberculosis, among residents and personnel.
  • Inform the Nurse Supervisor or Charge Nurse of equipment and supply needs.
  • Ensure personnel involved in resident care are aware of the resident’s care plan and that nursing personnel refer to it before providing daily care.
  • Report suspected or known fraud involving false billings, cost reports, kickbacks, or similar matters.
  • Treat residents fairly and with kindness, dignity, and respect.
  • Assist in recording incidents and accidents and file them according to established policies and procedures.
  • Protect residents’ protected health information from disclosure and promptly report suspected or known violations to the Administrator.
  • Perform other duties as assigned by the supervisor, Director of Nursing, or Administrator.

About the company

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company Size

11-50

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2015

Get referred to PACS Services

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue hit $1.43 billion, up 9.1%, with net income up 49.8%.
  • Management raised 2026 Adjusted EBITDA guidance to $640 million-$660 million on August 4, 2026.
  • Board authorized $250 million buybacks on May 7, 2026, signaling cash generation.

What critics are saying

  • DOJ and SEC probes remain open, including Medicare claims, referrals, and accounting controls.
  • Manchin v. PACS and derivative actions target 2024 disclosures; dismissal motions remain pending.
  • A DOJ billing conviction threatens PACS's Medicare-dependent model before 2027 closings.

What makes PACS Services unique

  • Locally led, centrally supported operations standardize quality while preserving market-level clinical execution.
  • Durable scale across 324 communities in 17 states creates acquisition density and referral leverage.
  • 2026 acquisitions in Alaska, Idaho, Texas, and Montana broaden PACS's western footprint.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Unlimited Paid Time Off
  • Health Savings Account/Flexible Spending Account
  • Employee Assistance Plan

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
May 13th, 2026
PACS Group beats Q1 estimates with $0.50 EPS and $1.42B revenue despite 12.5% year-to-date stock decline

PACS Group reported quarterly earnings of $0.50 per share, beating the Zacks Consensus Estimate of $0.42 per share by 19%. This compares to earnings of $0.17 per share a year ago. The medical services company posted revenues of $1.42 billion for the quarter ended March 2026, surpassing estimates by 5%. Year-ago revenues were $1.28 billion. The company has topped consensus revenue estimates three times over the past four quarters. Despite the strong results, PACS shares have declined 12.5% year-to-date, underperforming the S&P 500's 8.1% gain. The company currently holds a Zacks Rank of Buy, suggesting shares may outperform the market near-term. Current consensus estimates project earnings of $0.54 per share on revenues of $1.41 billion for the coming quarter.

Business Wire
May 1st, 2026
PACS Group acquires Alaska care facility, plans 150-bed skilled nursing centre by 2028

PACS Group has acquired Ridgeway Senior Living, a post-acute care facility in Anchorage, Alaska, marking its fourth property in the state. The company has also purchased adjacent land to construct a 150-bed skilled nursing facility, expected to be completed by 2028. The expansion brings PACS' portfolio to 325 communities across 17 states, with nearly 36,000 beds. Chief executive Jason Murray said the new campus will provide a full continuum of care and become a valuable community asset. Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States, serving over 31,000 patients daily. The company provides technology and administrative support services to reduce operational burdens on healthcare facilities.

Associated Press
Apr 27th, 2026
PACS Group appoints Carey Hendrickson as chief financial officer

PACS Group has appointed Carey P. Hendrickson as chief financial officer, effective 27 April 2026. Hendrickson brings nearly four decades of financial leadership across healthcare, senior living and media sectors. Most recently, Hendrickson served as CFO of U.S. Physical Therapy, overseeing 779 outpatient clinics across 44 states. He previously held CFO roles at Capital Senior Living Corporation, managing 128 communities across 23 states, and Belo Corp. He succeeds Mark Hancock, PACS's co-founder and executive vice chairman, who will retire by 30 June 2026 whilst remaining on the board as vice chairman. PACS operates over 320 post-acute care and senior living facilities across 17 states, serving more than 31,700 patients daily.

Business Wire
Apr 27th, 2026
PACS Group co-founder and CFO Mark Hancock to retire after growing company from 2 facilities to $5.29B revenue

PACS Group has announced that co-founder and chief financial officer Mark Hancock will retire on 30 June 2026. He will continue serving on the company's board of directors as vice chairman. Hancock co-founded PACS in 2013 with Jason Murray, starting with two post-acute care facilities in San Diego. Under his leadership, the company expanded to 323 facilities across 17 states, serving over 31,700 patients daily and generating $5.29 billion in revenue in 2025, representing 29.3% year-on-year growth. Hancock guided PACS through its successful initial public offering on the New York Stock Exchange in April 2024 and served as interim CFO from September 2025. He will be succeeded by Carey P. Hendrickson, who was appointed CFO on 27 April 2026.

Yahoo Finance
Mar 5th, 2026
PACS Group appoints Optum CEO Dr Patrick Conway, former CMS deputy administrator, to board

PACS Group, a leading post-acute healthcare platform, has appointed Dr Patrick Conway to its board of directors. Dr Conway currently serves as CEO of Optum, UnitedHealth Group's health services division with revenues exceeding $200 billion. From 2011 to 2017, Dr Conway served as deputy administrator for innovation and quality at the Centers for Medicare and Medicaid Services, where he also held roles as director of the Center for Medicare and Medicaid Innovation and chief medical officer. During his tenure, he led the transformation of Medicare payment policy, increasing payments in alternative payment models from virtually zero to over 30% of total Medicare payments. Jason Murray, chairman and CEO of PACS Group, described the appointment as transformative for the post-acute and skilled nursing sector.