Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : IBM WebSphere Application Server Application Deployment, Middleware, API Gateway
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A Principal Engineer — Database & Middleware leads the hands-on design, build, and operation of enterprise data and integration platforms across relational databases (Oracle, SQL Server, PostgreSQL), NoSQL stores (MongoDB), cloud-native database services (AWS RDS/Aurora, GCP Cloud SQL, Azure Cosmos DB), and the full middleware stack — IBM WAS, IBM IHS, Tomcat, Apache HTTP Server, SiteMinder, IBM MQ, Rabbit MQ, MuleSoft, Ansible etc.

At, this individual operates as a recognized domain authority — engineering production-grade data and integration platforms, driving automation and observability, and owning reliability outcomes end to end. In a financial services context, every platform decision must satisfy PCI DSS, SOX, DORA, and data residency requirements while meeting the availability and latency demands of mission-critical business services.

Roles & Responsibilities:
Database Platform Engineering

– Design, build, and operate enterprise relational database platforms — Oracle (RAC, Data Guard, ASM), SQL Server (AlwaysOn, SSAS, SSIS), and PostgreSQL — across on-premises and cloud environments
– Engineer and maintain cloud-native database services — AWS RDS/Aurora, GCP Cloud SQL/Spanner, and Azure Cosmos DB — including provisioning, HA configuration, replication, and automated failover
– Implement and operate MongoDB replica sets and sharded clusters for high-throughput, low-latency FSI workloads
– Build and maintain database automation — IaC provisioning (Terraform), schema migration pipelines, backup/restore validation, and patching automation – Design and implement database high availability, disaster recovery, and business continuity architectures — meeting RTO/RPO commitments for Tier 1 FSI workloads
– Engineer database performance — query optimisation, index strategy, execution plan analysis, wait event diagnosis, and capacity right-sizing across all platforms
– Implement and maintain database security controls — TDE, column-level encryption, RBAC, auditing, and data masking — aligned to PCI DSS and SOX requirements
– Drive database observability — metrics collection, slow query alerting, replication lag monitoring, and capacity trending across on-premises and cloud estates

Middleware & Integration Platform Engineering

– Engineer and operate IBM MQ and RabbitMQ messaging infrastructure — queue manager configuration, channel security, HA clustering, and dead-letter queue management
– Design and build IBM WAS, IBM IHS, Tomcat, Apache HTTP Server platforms — broker cluster operations, topic design, partition strategy, consumer group management, Schema Registry, and Kafka Connect pipelines
– Engineer CA SiteMinder Authentication platform and adapter configuration, process orchestration, HA deployment, and performance tuning – Design and operate enterprise API Gateway infrastructure — IBM WAS, IBM IHS, Tomcat, Apache HTTP Server – Istio or Linked — for microservices traffic management, mTLS enforcement, observability, and circuit breaking
– Build CI/CD and GitOps pipelines for middleware platform configuration, integration flow deployment, and schema lifecycle management
– Drive integration platform observability — distributed tracing, message throughput dashboards, error rate alerting, and end-to-end latency analysis across the integration stack




Technical Leadership & Engineering Excellence
– Set platform engineering standards, reference patterns, and IaC module libraries for database and middleware platforms — codified and reusable across teams
– Conduct production readiness reviews and technical design assessments for data and integration workstreams
– Lead proof-of-concept engineering for emerging database and integration technologies
— delivering evidence-based build-vs-buy recommendations – Mentor senior and mid-level engineers in database internals, integration patterns, and production operations
– Drive continuous improvement — reducing toil through automation, improving platform reliability, and eliminating technical debt across the data and middleware estate
– Support audit, regulatory, and risk management activities — producing platform configuration evidence, data lineage documentation, and compliance reports


Professional & Technical Skills:
Must-Have Technical Skills
Oracle Engineering: RAC, Data Guard, ASM, RMAN — performance tuning, AWR/ASH analysis, schema design, and HA/DR implementation at enterprise scale
SQL Server Engineering: AlwaysOn AG, SSAS, SSIS, SSRS — query tuning, execution plans, index optimisation, and HA configuration for FSI workloads
PostgreSQL: Streaming replication, logical replication, partitioning, VACUUM tuning, pg stat analysis, and extensions (TimescaleDB, PostGIS, Citus)
MongoDB: Replica set and sharded cluster operations, aggregation pipeline optimisation, index strategy, Atlas operations, and change stream engineering
Cloud DB Services: AWS RDS/Aurora (MySQL, PostgreSQL, Oracle), GCP Cloud SQL/Spanner, Azure Cosmos DB — provisioning, HA, replication, and cost optimisation
CA SiteMinder: Authentication platform and adapter configuration, process orchestration, HA deployment, and performance tuning App/Web Services: Design, Installation, configure, monitor and troubleshooting of IBM WAS, Weblogic, JBoss, Tomcat, IBM IHS, Apache
IBM MQ: MQ queue manager HA clustering, channel security, dead-letter handling adapter configuration, and performance tuning
IaC & Automation: Terraform / Ansible / Jenkins for database and middleware provisioning, Ansible for configuration management, and CI/CD pipelines for schema and integration deployment
MuleSoft: Anypoint Platform — API design (RAML/OAS), DataWeave transformation, Mule runtime management, CloudHub deployment, and API-led connectivity
Observability: Database and middleware monitoring — Prometheus/Grafana, Datadog, ELK — slow query analysis, message lag alerting, and distributed tracing
FSI Compliance: PCI DSS, SOX, DORA — database encryption (TDE, column-level), audit logging, data residency, masking, and regulatory evidence production

Preferred / Advantageous
– Experience with data streaming architectures — CDC (Debezium), event sourcing, and CQRS patterns across Kafka and cloud messaging services
– Familiarity with GraphQL or AsyncAPI for API and event schema governance in integration platforms – Exposure to FinOps practices for cloud database estate cost management across AWS, GCP, and Azure
– Background in database or integration platform consulting within financial services or regulated industries

Additional Information:
Mandatory Certifications
Oracle DB Certified Professional (OCP)
Microsoft SQL Server / Azure Data Certified
MuleSoft Certified Developer or Architect
IBM WAS / IBM MQ Certified
AWS Database Specialty
Terraform / Ansible Associate or Professional
– Database and middleware platforms are secure, observable, and reliably operated — meeting FSI SLA, RTO/RPO, and regulatory requirements consistently
– Infrastructure-as-code coverage is comprehensive — database and middleware environments are reproducible, drift-free, and deployable through automated pipelines
– Integration platform uptime and message delivery reliability are maintained above SLO targets — with end-to-end tracing that makes failure diagnosis fast and precise – Platform reliability improves measurably quarter-on-quarter — MTTR reduces, toil decreases, and engineering teams adopt reusable IaC modules and integration patterns
– Cross-functional teams — application, cloud, security, and data — regard the Principal Engineer as the authoritative, hands-on expert who solves hard problems and unblocks delivery
15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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