Post-secondary education in events, business, or a related field, or equivalent experience.
Four to five years of experience in event planning and/or sales is preferred.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft 365.
Ability to perform effectively in fast-paced, high-pressure environments.
Ability to manage multiple projects and competing deadlines with strong attention to detail.
Strong problem-solving skills and ability to adapt in a dynamic event environment.
Availability to work flexible hours, including evenings and weekends, based on event schedules.
Ability to work both independently and collaboratively within a team environment.
Responsibilities
Serve clients across multiple channels, including in person, by phone, and online, to understand and meet event needs.
Manage events from initial inquiry to completion, including proposals, contracts, and Banquet Event Orders.
Coordinate event details such as floor plans, staffing, services, and logistics.
Provide timely, professional communication and build strong client relationships.
Conduct site tours and develop customized event proposals.
Provide on-site and on-call support to ensure seamless event delivery.
Collaborate with internal teams and contractors to execute events to the required standard.
Troubleshoot issues and resolve client concerns effectively.
Support the planning and delivery of self-produced events.
Identify and pursue opportunities to grow business and contribute to revenue targets.
Identify gaps in the organization's offerings that create opportunities to boost client engagement and satisfaction.
Maintain strong knowledge of the events calendar, market trends, and client base.
Act as a brand ambassador, promoting the organization's services and venues.
Desired Qualifications
Experience with customer relationship management systems such as EventPro.
Experience with AutoCAD.
Knowledge of venue operations, event logistics, and health and safety regulations.
Ignite a meaningful career at Westerner Park, where boundless opportunities, professional growth, and personal fulfillment await.
Westerner Park is seeking a full-time Event Coordinator to join our dynamic Event Services team, with a primary focus on supporting our self-produced events, including Westerner Days, the Red Deer Pro Rodeo, the Ultimate Holiday Party, and many more.
The Event Coordinator plays a key role in the planning, coordination, and successful execution of both self-produced and client-booked events. This position works closely with internal teams, clients, vendors, and event partners to help bring events to life while ensuring exceptional customer service and memorable experiences for our guests.
Under the direction of the Event Fulfillment Manager, the Event Coordinator is responsible for the following:
Client & Event Coordination
Serve clients across multiple channels (in person, by phone, and online) to understand and meet event needs.
Manage events from initial inquiry to completion, including proposals, contracts, and Banquet Event Orders (BEOs).
Coordinate event details such as floor plans, staffing, services, and logistics.
Provide timely, professional communication and build strong client relationships.
Conduct site tours and develop customized event proposals.
Event Execution & Support
Provide on-site and on-call support to ensure seamless event delivery.
Collaborate with internal teams and contractors to execute events to the required standard.
Troubleshoot issues and resolve client concerns effectively.
Support the planning and delivery of self-produced events.
Sales & Business Development
Identify and pursue opportunities to grow business and contribute to revenue targets.
Identify gaps in Westerner Park’s offerings that create opportunities to boost client engagement and satisfaction.
Maintain strong knowledge of the events calendar, market trends, and client base.
Act as a brand ambassador, promoting Westerner Park’s services and venues.
Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits:
Competitive compensation packages
Comprehensive benefit packages encompassing life, health, dental, and disability insurance. Extended benefits also include an RRSP matching program.
Recharge your batteries with ample paid time off and annual vacation, ensuring you have the time to explore and recharge.
Contribute to a non-profit agricultural society and exposition association, making a positive impact on the community
Immerse yourself in a vibrant culture that makes work enjoyable, allowing you to witness the excitement of Westerner Park events
Elevate your skills with tailored professional development initiatives and internal growth pathways.
Enjoy fantastic perks, including exclusive staff discounts and participation in the Perkopolis Discount Program
Experience firsthand our commitment to a flexible and understanding workplace, where work-life balance isn’t just a buzzword – it’s a way of life
Here is what you bring:
Post-secondary education in events, business, or a related field, or equivalent experience.
4–5 years of experience in event planning and/or sales preferred.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft 365; experience with CRM systems (e.g., EventPro) and AutoCAD is an asset.
Ability to perform effectively in fast-paced, high-pressure environments.
Ability to manage multiple projects and competing deadlines with strong attention to detail.
Strong problem-solving skills and ability to adapt in a dynamic event environment.
Availability to work flexible hours, including evenings and weekends, based on event schedules.
Ability to work both independently and collaboratively within a team environment.
Knowledge of venue operations, event logistics, and health & safety regulations is an asset.
Explore working at Westerner Park, where our culture, hospitality, and atmosphere cater to everyone. Join us in creating memorable moments.
Realize your potential and apply now to start your extraordinary story with us.
Affiliation: Member of the Westerner Employees Association
Employment Type: Full-Time (approximately 40 hours per week)
Compensation:$45,988.80 to $56,201.60 annually
Thank you for your interest in Westerner Park. We look forward to reviewing your application.
Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.