Zimperium

Real-time mobile threat defense for enterprises

Regional Account Manager - Technical/Cybersecurity

Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

At least 5 years of account-based management experience in SaaS or related technology.
Strong relationships with security-focused value-added resellers (VARs) within the region.
Strong verbal and written communication, time management, organizational, and presentation skills.
Comfort working in a fluid, fast-paced environment.
A problem-solving, hands-on approach.
Experience with the Atlassian suite, including Jira and Confluence.
Proficiency in understanding MEDDPICC and maintaining impeccable Salesforce (SFDC) hygiene.

Responsibilities

Drive revenue in the assigned territory through new-logo opportunities and upsell and cross-sell opportunities with existing customers.
Serve as a key liaison between business development and support teams, working with management and operations to guide customers through onboarding and delivery, promote products, and align feature development with strategic goals.
Collaborate across time zones with internal teams and selected customers, and build relationships with account leads and internal stakeholders across product, technology, business, and executive leadership.
Develop an understanding of all products and features.
Plan, develop, and report account metrics using software dashboards and other tools.
Generate pipeline through a consistent process for identifying and prospecting stakeholders in target accounts.
Provide monthly management updates with standard performance metrics for each account using software tools.
Represent the client perspective in internal strategy meetings and ensure customer impact is considered during product planning and updates.
Act as an escalation point for complex issues requiring coordination across departments or external vendors.
Create or update client-specific onboarding guides, FAQs, and how-to content with the support team.
Cultivate positive relationships with customers and partners.
Identify opportunities to grow accounts with additional products and complete business processes to deliver them.
Provide LOEs and SOWs as needed for accounts.
Identify customer-experience pain points and work to resolve them at the account level.
Provide actionable recommendations to internal business, product, and technology teams.
Work closely with operations, sales, and business development teams to summarize.

Desired Qualifications

The ability to create technical and operational documentation, including SOWs, LOEs, and technical workflows, for both technical and non-technical audiences.

Zimperium is seeking a high-energy, self-motivated Regional Account Manager, to drive revenue in assigned territory through new logo and upsell/cross sell opportunities with existing customers.

Reporting to the RVP - America Sales, the Regional Account Manager acts as a key liaison between Zimperium’s business development and support teams. This role works closely with management and operations to guide customers through onboarding and delivery, promote product offerings, and help align feature development with Zimperium’s strategic goals.

The Regional Account Manager must collaborate effectively across time zones with internal teams and select customers. The ideal candidate brings a passion in cybersecurity, a strong background in managing complex cross-functional integrations, and knowledge of software development across various platforms and devices. Success in this role requires building strong relationships with account leads and internal stakeholders, including product, technology, business, and executive leadership.

Location Preference: Applicants located in Texas and Northeast are preferred.

Key Responsibilities

•Develop an understanding of all Zimperium products and features.

•Plan, develop and report account metrics through software dashboards and other tooling.

•Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts.

•Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools.

•Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates.

•Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors.

•Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team.

•Cultivate strong, positive relationships with customers and partners.

•Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them.

•Provide LOEs and SOWs as needed per account.

•Identify pain points in the customer experience and work to resolve issues at the account level.

•Providing actionable recommendations to internal business, product, and technology teams.

•Work closely with operations, sales, and business development teams to summarize.

Requirements and Qualifications

•5+ years of account-based management in the SaaS or related technologies space.

•Strong relationships at security focused VARs within the region.

•Strong verbal and written communication, time management, organizational as well as presentation skills.

•Comfort with a fluid, fast-paced environment.

•Passion for problem solving with a roll-up-your sleeves demeanor.

•Atlassian suite experience using Jira, Confluence, and others

•The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus.

•Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.

Zimperium® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

About the Company

Zimperium

Real-time mobile threat defense for enterprises

Zimperium provides mobile security with zIPS, a real-time mobile threat defense solution for smartphones and tablets used by enterprises and government organizations. It runs on mobile endpoints to detect and mitigate threats such as malware and phishing, and it delivers ongoing updates and support through a subscription model, with optional consulting services. It differentiates itself by focusing specifically on mobile threat defense for large organizations and offering proactive, endpoint-based protection plus advisory services. Its goal is to protect mobile endpoints across industries, offering a scalable security platform and professional guidance to improve overall mobile security posture.

Company size: 201-500
Company stage: Acquired
Total funding: $72.1M
Headquarters: Dallas, TX
Founded: 2010

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