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SIXT

Global car rental, subscription, and mobility

Duales Studium im Bereich Customer Experience Intern - In Kooperation mit der DHBW Stuttgart

Customer ExperiencePosted on Nov 9
Internship · Fall 2027Munich, GermanyNo salary listed

About the Job

Requirements

  • Have completed or be close to completing the Abitur school-leaving qualification.
  • Practical experience from a school internship or side job is beneficial.
  • Have analytical thinking skills and initial knowledge of Microsoft Office, especially Excel.
  • Have fluent German and English skills, written and spoken.
  • Show curiosity, commitment, openness to change, initiative, and willingness to take responsibility.

Responsibilities

  • Participate in a dual-study program with theory phases at DHBW Stuttgart and practical phases at the SIXT campus near Munich, in blocks of three months each.
  • Contribute to projects across business areas, taking projects from analysis through practical implementation.
  • Learn from Operations teams to understand the customer experience and operational processes on site.
  • Support planning, analysis, and implementation of initiatives to improve customer experience and operational performance.
  • Help improve standard operating procedures and governance in Customer Experience.
  • Participate in the customer-feedback program by analyzing feedback, creating dashboards, and deriving actions for business areas.
  • Contribute to initiatives to improve sales performance while maintaining customer satisfaction.
  • Work with the Analytics team to develop data-based recommendations and management decision materials.

Desired Qualifications

  • Practical experience from a school internship or side job.

About the Company

SIXT

Global car rental, subscription, and mobility

SIXT provides car rental and car subscription services for individuals and businesses, supported by a global network of 2,000+ stations in over 105 countries. Its products include short-term rentals, long-term rentals, and subscription plans, plus business mobility solutions that help companies manage fleets without owning vehicles. How it works: customers choose a vehicle type and rental duration, from minutes to up to 27 days, aided by an intelligent pricing system and optional services like insurance and maintenance. The company distinguishes itself with a broad international footprint, a wide range of premium vehicles, flexible terms, transparent pricing with no hidden costs, and a focus on customer service. Its goal is to provide flexible, affordable mobility solutions worldwide that make accessing a car easy for individuals and businesses.

Company size
Not listed
Company stage
IPO
Headquarters
Pullach im Isartal, Germany
Founded
1912

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