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Magellan Health

Manages complex health services via technology

Victim Advocate - FASS

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeMcChord AFB, WA, USANo salary listed

About the Job

Requirements

  • Bachelor’s degree from an accredited school in social work, psychology, marriage, family and child counseling, counseling, behavioral science, education, community health, or public health.
  • Two years of experience working with victims of domestic abuse or sexual assault, or in victim advocacy services.
  • Must be available to provide crisis intervention services 24 hours per day, seven days per week.
  • Must be willing to travel within an estimated 50-mile radius of the assigned work location.

Responsibilities

  • Provide crisis intervention and comprehensive services, including emotional support, transportation arrangements, accompaniment to medical, legal, or law-enforcement appointments when requested, assistance securing protective orders, emergency food or shelter, and information about benefits.
  • Advocate for victims’ expressed needs and present them to personnel at intervening agencies.
  • Assess imminent health or safety risks and make appropriate referrals.
  • Help victims navigate available systems and obtain desired services, and refer them to appropriate services for continued care.
  • Ensure victims of domestic abuse receive sensitive, confidential, immediate, and comprehensive care and treatment to restore health and well-being.
  • Conduct initial screening, nonclinical risk and lethality assessments, and safety planning with victims of domestic abuse.
  • Help victims develop safety plans; conduct lethality assessments; and provide emotional support, crisis intervention, prevention awareness, and education.
  • Liaise with the installation Family Advocacy Program Manager to coordinate comprehensive victim services and training for domestic abuse victims, family members, Soldiers, and authorized civilians at a Military Treatment Facility.
  • Provide crisis intervention and a warm handoff to community resources for victims who are not eligible for services through a Military Treatment Facility.
  • Provide information about victim rights, services, and resources available on or off the installation.
  • Coordinate with the Family Advocacy Program Manager to develop procedures that ensure victims of domestic abuse receive timely and appropriate information.
  • When contacted by a victim of domestic abuse, make contact by telephone within 20 minutes or in person within 60 minutes when requested by the victim.
  • Explain Family Advocacy Program disclosure and reporting options during initial contact so victims can make informed decisions about disclosing information about abuse.
  • Immediately contact first responders, including emergency medical services or law enforcement, during crises involving imminent harm to victims, their children, or program staff.
  • Operate within established Family Advocacy Program and Victim Advocacy Program guidelines, including Army Regulation 608-18.
  • Conduct domestic abuse training and awareness programs for Soldiers, family members, and civilians.
  • Apply an understanding of Problematic Sexual Behavior—Child and Youth.
  • Guide client families through investigations, encourage their participation, and help them understand their rights as crime victims.
  • Develop intervention strategies to improve a family’s coping skills during child-abuse investigations and prosecution.
  • Identify and make every attempt to meet the needs of children and families in crisis.
  • Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse.
  • Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.
  • Provide information and assistance with completing Crime Victims’ Compensation applications.
  • Serve as a liaison between families and multidisciplinary team members as needed.
  • Assist multidisciplinary team members in identifying client needs and making recommendations.
  • Represent the best interests of children and families at multidisciplinary team case-review meetings.
  • Accompany non-offending caregivers to court or other appointments when requested.
  • Participate in relevant community awareness campaigns and prevention events.
  • Maintain ongoing case management and complete data entry within three business days.
  • Contact victims daily while they are in crisis and at least every 30 days when they are not in crisis.
  • Transfer cases as appropriate when a victim leaves the service area, and close cases when advocacy services are completed, with the Family Advocacy Program Manager’s concurrence.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

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