Social & Community ServicesResidential & Direct Support
About the job
Requirements
Experience in facility operations or a related field is preferred; it is not required.
Strong interpersonal and communication skills are required to work collaboratively and support student-athletes.
Strong organization, dependability, safety awareness, and ability to enforce policies are required.
Ability to support student-athletes from diverse backgrounds and assist with personal and academic needs is required.
Ability and confidence to drive an 11-passenger van are required.
A valid driver's license and clean driving record are required.
Ability to perform light maintenance and maintain facility cleanliness is required.
Proficiency with Google Workspace and Microsoft Office Suite is required.
Responsibilities
Enforce facility policies and procedures as directed by the Director of Operations, Player Development.
Supervise athletes ages 13–18 and monitor activities in the Lodge during assigned hours.
Support and participate in off-court Life Skills programs for resident and non-resident athletes.
Manage guest access to the Player Development facility, including coordinating player and guest check-ins.
Serve as a resource to the Resident Assistant in fostering a positive, inclusive, and welcoming Training Center environment.
Build relationships with resident athletes and support their personal and academic needs.
Assist with upkeep and cleanliness of Player Development facilities, including light maintenance and housekeeping.
Conduct pre-trip and post-trip inspections of USTA vehicles and complete required trip reports.
Safely transport student-athletes, staff, and guests in USTA vehicles as assigned.
Desired Qualifications
Experience in facility operations or a related field.
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Work for the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!
The Role
As a key member of the USTA Training Center Operations team, you will play an integral role in maintaining a safe, structured, and supportive environment for our student-athletes. Your responsibilities will include:
Enforce facility policies and procedures as directed by the Director of Operations, Player Development
Supervise athletes (ages 13–18) and monitor activities within the Lodge during assigned hours.
Support and participate in off-court Life Skills programs for both resident and non-resident athletes.
Manage and oversee guest access to the Player Development facility, including coordinating player and guest check-ins.
Serve as a resource to the Resident Assistant in fostering a positive, inclusive, and welcoming environment within the Training Center.
Build strong relationships with resident athletes and provide support for their personal and academic needs.
Assist with the upkeep and cleanliness of Player Development facilities, including light maintenance and housekeeping.
Conduct pre-trip and post-trip inspections of USTA vehicles and complete required trip reports.
Safely transport student-athletes, staff, and guests in USTA vehicles as assigned.
Who You Are
Experience in facility operations or a related field preferred.
A collaborative team player with strong interpersonal and communication skills.
Highly organized and dependable, with a strong commitment to maintaining safety and enforcing policies.
Supportive and approachable, with the ability to assist student-athletes of diverse backgrounds and needs.
Comfortable and confident driving an 11-passenger van.
Holds a valid driver’s license and maintains a clean driving record.
Capable of performing light maintenance and ensuring facility cleanliness.
Proficient with digital tools and platforms, including Google Workspace and Microsoft Office Suite.
This is a part-time position, up to 28 hours per week.
What We Offer
The expected hourly rate for this position is $17.00 per hour. This rate does not include any additional pay or benefits for which an employee may qualify. The actual base rate offered will be determined by several factors, including the candidate’s qualifications, relevant experience, unique skills, and work location.
Come One, Come All
We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.