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Sarasota Memorial Health Care System

Regional not-for-profit health system and hospitals

Supervisor - Patient Registration

Clinical Support & Patient AdministrationUpdated on Nov 13
Full-timeVenice, FL, USANo salary listedIn-person

About the Job

Requirements

  • An Associate's Degree in Business Administration or a related field is required, although relevant experience in Registration, Billing, and/or Upfront Collections may substitute year for year for the degree requirement.
  • At least three years of experience in Registration, Billing, and/or Upfront Collections is required.
  • Certified Health Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM) is required within one year of hire.

Responsibilities

  • Oversee and supervise the daily activities of the department, shift, or area.
  • Model positive leadership behavior and ensure individual and team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.
  • Provide some on-call coverage.

Desired Qualifications

  • Previous supervisory or managerial experience in a healthcare or customer service setting is preferred.
  • A Bachelor's Degree in Business Administration or a related field is preferred.
  • Thorough knowledge of insurance rules and regulations, including Medicare, Medicaid, managed care, and commercial insurance, is preferred.
  • Leadership skills and an understanding of group processes, teamwork, and site- or cost-center-based management are preferred.
  • Experience using databases, word processing software, and other commonly used computer applications is preferred.
  • Communication skills and the ability to handle difficult customers or situations are preferred.
  • The ability to take initiative and exercise independent judgment, decision-making, and problem-solving is preferred.
  • The ability to multitask and work under stress in a fast-paced environment is preferred.
  • Schedule flexibility in a 24/7 environment is preferred.

About the Company

Sarasota Memorial Health Care System

Regional not-for-profit health system and hospitals

Sarasota Memorial Health Care System provides regional hospital and outpatient care in Southwest Florida, operating two acute-care hospitals (the flagship 897-bed Sarasota hospital and SMH-Venice with 212 beds), two freestanding ERs, and a network of outpatient centers with over 2,500 medical staff. Care is delivered across emergency, inpatient, and outpatient services within a single regional network to ensure coordinated, comprehensive treatment. It is the region's only public, not-for-profit health system, serving as a safety net for uninsured and underinsured, which helps it offer broad access and community-focused care. Its goal is to provide accessible, high-quality health care to residents through an integrated network that meets diverse needs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Sarasota, FL
Founded
1925

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