Full-Time
Posted on 9/26/2025
Chatbot platform for SMB messaging automation
No salary listed
Sant Cugat del Vallès, Barcelona, Spain
Hybrid
Hybrid onboarding to start work remotely; relocation support for you and your family.
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ManyChat provides a platform that helps businesses manage and automate customer communications across messaging apps such as Facebook Messenger, SMS, and other social channels. It lets users create chatbots that can answer inquiries, send promotional messages, and even process orders, all through a user-friendly interface suitable for non-technical users. The product works by providing a subscription-based service with a freemium tier; paid plans unlock advanced automation, analytics, and integration capabilities to better understand customer interactions and improve marketing. ManyChat differentiates itself by targeting small- to mid-sized businesses with easy-to-use automation tools and a focus on straightforward messaging workflows for customer engagement. The company’s goal is to help SMBs streamline communications and grow engagement through scalable, automated messaging across multiple channels.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$163.1M
Headquarters
San Francisco, California
Founded
2015
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Paid Vacation
Paid Sick Leave
Hybrid Work Options
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Manychat launches first-ever Follow to DM feature, turning every new Instagram follower into a conversation. The long-requested Follow to DM feature can automatically kick off a first-touch conversation with every new follower. AUSTIN, Texas, Oct. 22, 2025 /PRNewswire/ - Finally: every new follower gets a conversation, not a silent shrug from the algorithm. Manychat is rolling out Follow to DM, a Meta-approved automation that sends a direct message the instant someone follows your Instagram account. After a flood of demand from creators and businesses, Manychat introduced the feature to solve one of social media's biggest conversion black holes: the dead-end follow. For years, creators have been forced to celebrate follower growth while secretly knowing the truth: a follow doesn't equal a fan, a customer, or even a warm lead. Follow to DM changes by letting users start real conversations at the exact moment attention is highest - without the copy-pasting, late-night replying, or inevitable burnout. "Creators want fans, not followers." Manychat's Chief Marketing Officer, Ido Mart, said. "The community made that crystal clear, and Follow to DM is a massive step towards deeper connections between creators and their audience: a simple, instant way to forge lasting relationships that make social media more social." Follow to DM can be switched on in seconds using the "Say hi to new followers" template in Automations. Customize the message, hit publish, and Manychat takes it from there - greeting every new follower on autopilot. No copy-pasting. No inbox marathons. And no weird re-triggers if someone unfollows and refollows to get a second hello. It's free to use on any plan, so whether you're just starting out or scaling a creator empire, you can connect at the perfect moment - the follow. * Capitalize on peak interest - turn follows into conversations before attention drops. * Build trust faster - break the ice instantly and on-brand, with messages that sound like you. * Drive meaningful outcomes - guide people to the content, offers, or paths that actually move numbers. * Stay consistent without the grind - every follower gets a timely touchpoint, even when you're offline. Follow to DM ends the era of silent follows. Every new follower gets a real, on-brand welcome - and creators finally get a shot at turning attention into something that lasts. About Manychat Manychat is a global leader in conversational AI and automation across social and messaging platforms, helping businesses and creators engage their audiences through intelligent, automated conversations. With over a million users in 170 countries, Manychat powers billions of conversations optimized for driving engagement, nurturing relationships, and maximizing monetization potential across platforms like Instagram, TikTok, WhatsApp, and Messenger. Follow Manychat at: manychat.com | IG: @manychat
Manychat has secured a $140 million Series B funding round, positioning itself for growth in conversational commerce. With 82% of organizations planning AI integration and 60% of Gen Z interested in AI-assisted shopping, Manychat aims to enhance social platform interactions through personalized, interactive chat experiences. The company focuses on automating social media DMs at scale, differentiating itself from competitors like Salesforce and Microsoft. Manychat emphasizes sustainable growth over rapid expansion.
Today, Manychat's trajectory is not only marked by record-breaking growth but also by strategic funding rounds, major industry recognitions, and landmark events like the Instagram Summit, all reinforcing its position as a dominant force in conversational marketing.
ManyChat has raised $140 million in growth capital led by Summit Partners. The Palo Alto-based company, which offers conversational AI and automation tools, plans to use the funds to accelerate global expansion, invest in R&D, enhance marketing and customer support, and evolve AI agent capabilities. Founded in 2015, ManyChat has raised a total of $163 million. The funding highlights the growing investor interest in AI agents and chatbots.
Manychat, a leader in conversational AI and automation, has announced a $140 million growth capital raise.