Solution Advisor

The Solution Advisor (SA) is an exciting, client-facing opportunity in our Integrated and Global Solutions business that is an expert client advisor who will position, sell, and lead opportunities across all our integrated and global solutions in the Health, Wealth and Career (HWC) segment, helping clients define and solve complex issues. 

This role will have strong internal connections and interactions with: Lead Relationship Managers (LRMs), HWC business sellers, and IGS Regional and Solution Leaders.

The Role

Sales (55%)​

• Annual sales goals: USD 4.0M annually (new business)​

• Build a pipeline for integrated and/or global solutions, including supporting IGS solution and geography leaders in overall go-to-market strategy​

• Generate new business and revenue for all HWC lines, with an emphasis on selling integrated solutions (solutions that require combining the capabilities of two or more of our HWC businesses) – both single country and multi country opportunities ​

• Work with market leadership teams to identify and actively participate in select client account planning sessions to identify high probability opportunities

• Lead sales opportunities with clients and prospects by articulating & pitching the value of our global and/or integrated solutions, including supporting drafting proposals​

• Work with LRMs and HWC business sellers to check-in regularly with clients through the delivery of a project to identify new needs and potential sales opportunities​

Strategic Delivery (15%) ​

• Annual billable hour goal of 200

• Engage multinational and complex clients to understand needs, priorities, and issues that require application of integrated and/or global solutions. Develop and refine human capital strategies to address these needs. ​

• Provide ongoing guidance & oversight to delivery teams through project execution, including acting as the connection point to consolidate recommendations of various businesses  

• Provide insights on client needs & propose changes/enhancements to our solutions to Solution Leaders to help them review, scale and standardize the solution, and to adapt the solution to reflect geographical nuances​.

Lead Relationship Management (up to 20%) (Optional – other goals will be adjusted appropriately)

• Work with assigned client teams to identify new needs & potential sales opportunities​

• Increase number of businesses and/or geographies across the portfolio

• Emphasis on leveraging integrated solution IC and positioning

Deployment and training (10%)​

• Support IGS Leaders in partnering with geography leaders, LRMs and HWC business sales leaders to develop a go-to-market strategy for the integrated and/or global solutions, identify targets, etc. 

• Mentor and develop next generation of talent, especially next generation SAs​

• Develop a strong understanding and be current on IGS & HWC expertise and capabilities and emerging client issues to be able to discuss and develop solutions with clients

The Requirements

• Strong demonstrated track record of selling complex human capital solutions across multiple buyer hubs ​

• Expertise in working and building relationships with senior stakeholders in large, complex organizations, including demonstration of long-term relationships that create mutual value​

• Ability to diagnose complex client issues, comprehend the full breadth of HWC solutions, blend them into practical solutions that meet our clients’ needs, and articulate them to senior buyers across multiple disciplines​

• Agile in our integrated and global solutions including total rewards, global benefits, and M&A. Senior level experience aligned with at least one of our IGS Solutions is a plus​

• Strong collaboration and influencing skills working with stakeholders to navigate complex organizations (internally and externally) and demonstrate “soft” power, attracting followers who want to partner and brainstorm with SA​

• Ability to work cross-functionally across diverse teams and with colleagues at all levels. ​

• Experience in facilitating, coaching and mentoring teams specifically to drive alignment and find creative solutions to client challenges.​

• Success in converting from strategy through to implementation and ongoing governance (e.g. annuity revenue)

• An executive presence with polished and well-developed written and oral communication skills

• Flexibility with regard to travel

• An undergraduate degree is required; advance degree preferred

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The salary compensation range being offered for this role is $180,000 - $280,000 USD.

This role is also eligible for an annual short term incentive bonus.

Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. 

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

The position allows for flexible working:
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets