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Dolly Parton Children's Hospital

East Tennessee pediatric hospital care

IT Intern

InternshipPosted on 10/21/2026
No salary listed
Associate's
Knoxville, TN, USA
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • An associate degree is preferred, or the candidate must be currently enrolled in Computer Science or a related field.
  • Understanding of operating systems, software installation and test procedures, security and operational requirements, and clinical and financial systems.
  • Medium lifting, pushing, and pulling is required: 20–50 pounds occasionally, 10–20 pounds frequently, and 10 pounds constantly. Emergency situations may require lifting or moving up to 100 pounds.
  • Frequent bending, walking, sitting, squatting, reaching, and standing are required. Keyboard and computer use or repetitive motions may be required.
Responsibilities
  • Assist with help desk calls, scheduling, and tickets, providing basic end-user support to prevent customer service delays for basic technical issues.
  • Under IT staff guidance, perform computer imaging, staging, and installation.
  • Assist in maintaining IT standards and documentation.
  • Under direct supervision of a team leader, participate in the Department of Information Technology internship program and complete assignments of incremental complexity while gaining proficiency in functions such as web research, system analysis, programming, software installation, and hardware configuration.
  • Perform related work as required.

About the company

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Dolly Parton Children's Hospital

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Dolly Parton Children's Hospital is the pediatric hospital within East Tennessee Children's Hospital. It provides emergency, inpatient, surgical, intensive, neonatal, diagnostic, and specialty care for infants, children, and adolescents. The hospital serves families across East Tennessee through pediatric clinical programs and the broader children's health network. Care teams include pediatric physicians, nurses, therapists, child-life specialists, technicians, and family-support professionals. Hospital operations are supported by laboratories, imaging, pharmacy, facilities, technology, patient access, and administration.

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