C

Canon

Global imaging, optics, and office solutions

Customer Trainer Inkjet Engineer

Customer Education & TrainingConfirmed live in the last 24 hours
Full-time$69.3k - $103.8k /yr

About the Job

Requirements

  • A bachelor's degree in a relevant field or equivalent experience is required.
  • Three to five years of related experience is required.
  • Experience in printing pre-sales or post-sales support in office and production environments is required.
  • Strong working knowledge of computer hardware and software, including Microsoft and Apple operating systems and print driver setup, is required.
  • Thorough working knowledge of the Canon USA software portfolio, including eCopy, Therefore, and uniFLOW, is required.
  • A strong grasp of networking essentials and concepts is required.
  • A valid driver's license and an acceptable driving record are required; certain minimum auto insurance coverages are also required.
  • Fluency in Spanish is required to support Latin America.
  • Applicants must be legally authorized to work in the United States and reside in the United States at the time of hire.

Responsibilities

  • Train regional accounts on the features and benefits of production hardware and software and the technology behind the products.
  • Maintain demo room functionality.
  • Own training programs and training outcomes.
  • Select instructional methods for training sessions and test customer trainees to measure learning progress.
  • Develop, direct, plan, and evaluate training activities to meet the organization's position requirements.
  • Participate as a subject matter expert and coordinate with the training team on curriculum development.
  • Conduct training needs assessments.
  • Analyze customer training needs to determine requirements for new program development.
  • Work independently, seeking guidance only in new or unusual situations.
  • Travel extensively as required, up to 60%, including overnight stays.

Desired Qualifications

  • CMP certification is preferred.

About the Company

Canon

Global imaging, optics, and office solutions

Canon makes imaging and optical products for consumers and businesses, including cameras, lenses, printers, and document-management software, plus industrial lithography equipment, OLED manufacturing machinery, and medical imaging systems. Its products work by using precision optics, sensors, and imaging software to capture and process images, while industrial gear relies on optical precision for chip and display fabrication and medical devices provide MRI/CT/ultrasound diagnostics. Canon differentiates itself with an end-to-end portfolio across consumer imaging, office solutions, industrial equipment, and medical imaging, backed by deep optics and sensors expertise, global scale, and ongoing R&D and acquisitions. Its goal is to keep leading in imaging and optics while expanding into high-value industrial and medical markets, delivering reliable hardware and software that power digital workflows, manufacturing, and patient care under its Kyosei sustainability philosophy.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1937

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