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Prudential Financial

Sells life insurance, annuities and investments

Director – AI Tech Lead - PGIM Technology

Program ManagementConfirmed live in the last 24 hours
Full-timeNewark, NJ, USANo salary listedHybrid

About the Job

Requirements

  • At least 10 years of experience in program management, technology delivery, or strategic initiatives, with a strong focus on AI, data, or digital transformation.
  • Experience delivering cross-functional enterprise programs with measurable business outcomes.
  • Strong understanding of artificial intelligence and machine learning concepts, generative AI, and data platforms; hands-on modeling is not required, but fluency is expected.
  • Experience working in or with asset management, financial services, or regulated industries.
  • Ability to translate business needs into technology solutions.
  • Experience engaging senior executives and managing stakeholders.
  • Structured, disciplined approach to governance, prioritization, and execution.
  • Ability to operate in a matrixed, global organization.

Responsibilities

  • Partner with business leaders in investments, operations, distribution, and risk to identify and prioritize AI use cases aligned to strategic objectives.
  • Translate business problems into AI opportunities, including value hypotheses, feasibility assessments, and implementation roadmaps.
  • Build and maintain an enterprise AI use-case pipeline, prioritizing based on return on investment, complexity, and scalability.
  • Define success criteria, key performance indicators, and business outcomes for each initiative.
  • Lead AI program delivery from concept through production, including pilots, scaling, and adoption.
  • Establish and run program governance, including steering committees, status reporting, and risk and issue management.
  • Coordinate across data, engineering, architecture, cybersecurity, legal and compliance, and business teams to ensure successful execution.
  • Manage dependencies across concurrent AI initiatives and ensure alignment with enterprise technology strategy.
  • Act as the primary interface between business stakeholders and technology teams for AI initiatives.
  • Ensure solutions are business-led and outcome-driven rather than technology-led experiments.
  • Track and report realized value, including cost savings, productivity gains, revenue enablement, and risk reduction.
  • Drive adoption and integration into business workflows to ensure sustained impact.
  • Transition successful pilots into scaled, production-grade AI solutions.
  • Partner with architecture and engineering to ensure solutions are secure, compliant, reusable, and integrated into enterprise platforms.
  • Promote standardization through reusable components, patterns, and AI capabilities such as copilots, knowledge assistants, and automation frameworks.
  • Ensure AI initiatives adhere to enterprise governance, model risk management, and regulatory expectations.
  • Partner with Risk, Legal, and Compliance teams to implement responsible AI practices.
  • Establish controls for data usage, model transparency, and monitoring.
  • Provide clear, concise executive reporting on AI portfolio progress, risks, and outcomes.
  • Develop materials for senior leadership, including the CTO, business heads, and executive committees.
  • Highlight key decisions, trade-offs, and investment priorities.

About the Company

Prudential Financial

Sells life insurance, annuities and investments

Prudential Financial sells life insurance, annuities and retirement plans to individuals and employers in the United States and Japan, and it invests money for institutional investors through PGIM, its asset management arm. PGIM brings together specialist firms, including stock picker Jennison Associates and separate units for bonds, quantitative strategies, real estate and private credit. Prudential earns insurance premiums, collects investment returns on the premiums it holds until claims and payouts come due, and charges fees on the assets PGIM manages. The company was founded in 1875 to sell burial insurance and is headquartered in Newark, New Jersey.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, NJ
Founded
1875

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