MRO Sales Manager

Duties & Responsibilities

• Sell maintenance services, modifications, upgrades, and mandated equipment installations to Business Jet aircraft operators  
• Collaborate with Avionics & Interior Sales to identify and act upon cross-selling opportunities and ensure coordinated communication with Western Aircraft customers
• Identify prospects in key marketing area, using Salesforce.com, Jetnet, market data, and team input
• Assist customer in determining the best maintenance solutions for their aircraft profile and personal preferences  
• Accurately research and quote parts, labor and outside services for maintenance projects that fall within Western’s target product offering and airframes  
• Negotiate customer terms and pricing with the goal of maximizing revenue and contribution margin, while remaining competitive in the marketplace
• Proactively work with Engineering to ensure quotes are accurate, and capabilities are available to handle the projects at hand
• Maintain a high level of customer service by responding quickly to questions, quote inquiries, and post-sale follow-up
• Actively participate in trade shows and follow-up after the show with business contacts and prospects  
• Summarize quarterly results under agreed-upon measured criteria for follow up with direct manager
• Organize sales trips to meet with prospects, and set specific objectives for each trip, often in coordination with Avionics and/or Interior Sales  
• Attend scheduling and sales meetings; provide input for improved processes to generate opportunities and resolve issues
• Positively interact with partner vendors to understand product details, value proposition, and opportunities to sell maintenance products
• Perform market analysis on target airframe markets and assist in developing sales strategies
• Perform other duties as directed

Qualifications & Job Requirements

• Minimum five (5) years’ experience in aviation services sales or management preferred
• Maintenance, repair, and/or overhaul background with corporate aircraft focus preferred
• Must possess a working knowledge of business aviation maintenance, manufacturers, and marketplace
• Proficiency, or ability to comprehensively learn, CRM software, such as SalesForce.com
• Strong proficiency with MS Office including creation of spreadsheets, quotes, databases, and reports in Excel & Word
• Experience utilizing Corridor to build and edit quotes
• Experience interpreting Maintenance Manuals, Service Bulletins, and other technical directives
Education: 
• Bachelor’s Degree in Business or aviation related study strongly preferred or four years equivalent working experience in the general aviation industry
• Preferred technical aviation experience or A&P certification

Other Prerequisites

• Qualified candidates must be based in the Mountain or Pacific Time Zones, preferably near a large city / airport with major airline service.
• Pass pre-employment drug screen and background check
• Ability to obtain Airport Issued security badge
• Valid Driver’s License

Work Environment & Physical Requirements

• Work is performed primarily indoors in a temperature-controlled environment. Requires sitting for 6-8 hours a day.  Occasional lifting and carrying of up to 50 lbs. Constantly requires clear vision to read printed materials and computer screens. Constantly requires repetitive movement of the wrists, hands, and/or fingers. Requires as much as 50% travel to visit customers, vendors, and attend trade shows; must be able to conform to TSA regulations for airline travel.

Available Benefits

• Medical, dental, vision
• Short term & Long term Disability - paid 100% by Company
• Life & Accidental Death and Dismemberment - paid 100% by Company
• Paid vacation, holidays, sick leave, jury duty, bereavement
• Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
• 401K & Roth 401k with employer match
• Flexible Spending programs