Western Aircraft

Repairs, sells and charters business aircraft

MRO Sales Manager

Field SalesConfirmed live in the last 24 hours

Full-timeBoise, ID, USANo salary listed

About the Job

Requirements

Five years of experience in aviation services sales or management is preferred.
A background in maintenance, repair, or overhaul focused on corporate aircraft is preferred.
Must possess working knowledge of business aviation maintenance, manufacturers, and the marketplace.
Must be proficient with, or able to comprehensively learn, customer relationship management software such as Salesforce.com.
Must have strong proficiency with Microsoft Office, including creating spreadsheets, quotes, databases, and reports in Excel and Word.
Must have experience using Corridor to build and edit quotes.
Must have experience interpreting Maintenance Manuals, Service Bulletins, and other technical directives.
A bachelor's degree in Business or an aviation-related field is strongly preferred, or four years of equivalent work experience in the general aviation industry.
Preferred technical aviation experience or Airframe and Powerplant certification.
Must be based in the Mountain or Pacific Time Zones, preferably near a large city or airport with major airline service.
Must pass a pre-employment drug screen and background check.
Must be able to obtain an airport-issued security badge.
Must have a valid driver's license.
Must be able to travel up to 50% and conform to Transportation Security Administration regulations for airline travel.
Must be able to sit for 6–8 hours a day, occasionally lift and carry up to 50 pounds, read printed materials and computer screens, and perform repetitive wrist, hand, or finger movements.

Responsibilities

Generate sales for jet aircraft maintenance and other services.
Develop a sales plan targeting new customers and upselling to current customers, and identify new prospects through Jetnet, Salesforce.com, and other avenues.
Sell maintenance services, modifications, upgrades, and mandated equipment installations to business jet aircraft operators.
Collaborate with Avionics and Interior Sales to identify and pursue cross-selling opportunities and coordinate communication with Western Aircraft customers.
Identify prospects in key marketing areas using Salesforce.com, Jetnet, market data, and team input.
Assist customers in determining maintenance solutions suited to their aircraft profiles and preferences.
Research and quote parts, labor, and outside services accurately for maintenance projects within the company's target product offering and airframes.
Negotiate customer terms and pricing to maximize revenue and contribution margin while remaining competitive.
Work proactively with Engineering to ensure quotes are accurate and the required capabilities are available.
Respond promptly to questions and quote inquiries and provide post-sale follow-up.
Participate in trade shows and follow up with business contacts and prospects after each show.
Summarize quarterly results against agreed-upon criteria for review with the direct manager.
Organize sales trips to meet prospects and set objectives for each trip, often coordinating with Avionics or Interior Sales.
Attend scheduling and sales meetings and provide input on process improvements to generate opportunities and resolve issues.
Work with partner vendors to understand product details, value propositions, and opportunities to sell maintenance products.
Analyze target airframe markets and assist in developing sales strategies.
Perform other duties as directed.

Job Summary

The MRO Sales Manager is responsible for generating sales for Jet Aircraft Maintenance & other services. In addition, the MRO Sales Manager will develop a sales plan targeting new customers or upselling to current customers, and source to identify new prospects via Jetnet, Salesforce.com and leads through other avenues.

**Qualified candidates must be based in the Mountain or Pacific Time Zones, preferably near a large city / airport with major airline service**

Duties & Responsibilities

Sell maintenance services, modifications, upgrades, and mandated equipment installations to Business Jet aircraft operators
Collaborate with Avionics & Interior Sales to identify and act upon cross-selling opportunities and ensure coordinated communication with Western Aircraft customers
Identify prospects in key marketing area, using Salesforce.com, Jetnet, market data, and team input
Assist customer in determining the best maintenance solutions for their aircraft profile and personal preferences
Accurately research and quote parts, labor and outside services for maintenance projects that fall within Western’s target product offering and airframes
Negotiate customer terms and pricing with the goal of maximizing revenue and contribution margin, while remaining competitive in the marketplace
Proactively work with Engineering to ensure quotes are accurate, and capabilities are available to handle the projects at hand
Maintain a high level of customer service by responding quickly to questions, quote inquiries, and post-sale follow-up
Actively participate in trade shows and follow-up after the show with business contacts and prospects
Summarize quarterly results under agreed-upon measured criteria for follow up with direct manager
Organize sales trips to meet with prospects, and set specific objectives for each trip, often in coordination with Avionics and/or Interior Sales
Attend scheduling and sales meetings; provide input for improved processes to generate opportunities and resolve issues
Positively interact with partner vendors to understand product details, value proposition, and opportunities to sell maintenance products
Perform market analysis on target airframe markets and assist in developing sales strategies
Perform other duties as directed

Qualifications & Job Requirements

Minimum five (5) years’ experience in aviation services sales or management preferred
Maintenance, repair, and/or overhaul background with corporate aircraft focus preferred
Must possess a working knowledge of business aviation maintenance, manufacturers, and marketplace
Proficiency, or ability to comprehensively learn, CRM software, such as SalesForce.com
Strong proficiency with MS Office including creation of spreadsheets, quotes, databases, and reports in Excel & Word
Experience utilizing Corridor to build and edit quotes
Experience interpreting Maintenance Manuals, Service Bulletins, and other technical directives

Education:

Bachelor’s Degree in Business or aviation related study strongly preferred or four years equivalent working experience in the general aviation industry
Preferred technical aviation experience or A&P certification

Other Prerequisites

Qualified candidates must be based in the Mountain or Pacific Time Zones, preferably near a large city / airport with major airline service.
Pass pre-employment drug screen and background check
Ability to obtain Airport Issued security badge
Valid Driver’s License

Work Environment & Physical Requirements

Work is performed primarily indoors in a temperature-controlled environment. Requires sitting for 6-8 hours a day. Occasional lifting and carrying of up to 50 lbs. Constantly requires clear vision to read printed materials and computer screens. Constantly requires repetitive movement of the wrists, hands, and/or fingers. Requires as much as 50% travel to visit customers, vendors, and attend trade shows; must be able to conform to TSA regulations for airline travel.

Available Benefits

Medical, dental, vision
Short term & Long term Disability - paid 100% by Company
Life & Accidental Death and Dismemberment - paid 100% by Company
Paid vacation, holidays, sick leave, jury duty, bereavement
Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
401K & Roth 401k with employer match
Flexible Spending programs

Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

About the Company

Western Aircraft

Repairs, sells and charters business aircraft

Western Aircraft repairs, upgrades and sells business aircraft for private owners, corporate flight departments and other operators. Its certified repair station handles airframe and engine maintenance, avionics installation and cabin refurbishment, with factory authorizations covering several aircraft makers. Customers can buy Pilatus and Piper aircraft, source replacement parts, arrange aircraft management or book flights through its charter operation. The company also runs a private aviation terminal at Boise Airport, supplying fuel, hangar space and ground services to visiting aircraft. Founded in 1957, Western Aircraft is headquartered in Boise, Idaho.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Boise, ID
Founded: 1957

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