VM Manager

VM Manager - EU

Charlotte Tilbury · London, United Kingdom (Hybrid) · Full-time · Posted 2026-09-25

Workplace: hybrid

Department: GM: VM

Description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. 

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. 

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. 

About the role

**Please note this is for a 12 month Fixed-Term Contract**

We’re looking for a creative visionary to join us as VM Manager on a fixed-term contract! Wee are looking for you to bring innovation and exciting ideas to brand projects and campaigns. The ideal candidate will have a proven track record in executing creative experiential VM with excellent project management skills. Key deliverables will be ‘out of home' creative projects that deliver engaging experiences to customers and drive brand awareness, as well as commercial brand projects that drive revenue, underpinned by an always on category focus to drive growth. All contributions will align (both directly and indirectly) to executing the EU VM strategy. Collaboration and relationship building skills will be key to working closely with our internal global partners, external retail partners and suppliers, as well as colleagues of all levels across different teams in the business.

As our VM Manager you will

• Set, drive and deliver the creative, experiential strategy in line with the broader EU strategy to ensure all experiential activity is strategically planned and designed to deliver against objectives.
• Independent management of the creative process to ensure we deliver exceptional creative quality by translating global designs for EU specific projects through clear briefing, managing artworkers and feeding back creatively to bring flair to projects with care and attention to detail.
• Execute innovative and world class experiential projects from ideation and design through to delivery in store, across and not limited to pop ups, promotional sites, brand launches, and even online. Projects will have strong impact, make meaningful connections with customers and drive commercial and brand success.
• Lead as a brand expert be the EU regions brand expert, protecting brand image across all channels and online and within projects to ensure consistency and best image.
• Own your CPA ensuring projects are on track and all stages accounted for, ability to give in depth project updates and manage expectations or flag where necessary.
• Confident presenting designs / prototypes to management for approval to progress projects at critical stages, receive feedback and put into action.
• Manage planograms and assortments across all experiential projects in collaboration with sales and marketing.
• Creative trailblazer through collaboration and influencing stakeholders in the business to ensure the EU is first to market with best-in-class retail concepts that reflect our brand identity.  
• Build and maintain strong relationships internally with the wider EU team and our global partners across VM, SD, Brand, Legal and Procurement, as well as externally with retailers.
• Engaging suppliers to ensure are working with the best partners, using the best production processes and materials to deliver quality projects.
• VM budget contributor through forecasting your department stores NPD, experiential budget, recording spend, raising and tracking POs, monthly reviews and quarterly forecasting rounds you will always looking for cost efficiencies and ensuring spend is focused on the right thing, at the right time, in the right place.
• Prop & stock management you will oversee the storage, movement and maintenance of the experiential VM kit.
• Sustainability champion to positively impact Charlotte Tilbury - when we feel our most BEAUTIFUL, we conquer the world. We also need the world, OUR WORLD, to feel it’s most beautiful too. To CARE for it. To be mindful and to make sustainable choices in all VM projects.

Who you will work with

• You will report directly into our wonderful Head of VM, EU.
• You will work closely alongside the EU Marketing team, PR, Global, in region agencies; as well as cross functionally with the wider EU Function.

About you

• You have strong, demonstrable VM experience at a manager level in a similar role; ideally within Beauty/Retail.
• High attention to detail and project management. Must be able to manage multiple projects simultaneously with short and long lead times to meet deadlines, with the ability to juggle different pressing priorities with ease.
• Experience working with vendors and understanding of fabrication and production processes.
• Ability to interpret the business needs and developing a concept/solution to suit their purpose.
• You have experience with a range of design packages; Adobe (Photoshop, illustrator, indesign) + 3D sketchup (desirable). Microsoft powerpoint and Excel.
• People focused - you are a strong and inspiring leader, with the ability to empower, coach and develop.
• Experienced project manager with a commercial mind set being key, with a creative flair!
• Excellent collaboration and communication skills with forecasting and budget management experience
• Confident managing multiple stakeholders of all levels, you can influence with ease!
• Use innovation and creative disruption to redefine briefs and continue to  disrupt the market. Ability to balance design, with operational needs and budget objectives resulting in exceptional designs  and an improved customer experience.
• An impressive portfolio and a passion for outstanding creative work.
• Have a strong interest in fashion, cosmetics, retail and product.
• You are a strong collaborator and work well in a fast paced environment; you can pivot with ease, bringing a positive attitude!
• An excellent communicator, you can effectively articulate your point of view and know how to build strong cross functional relationships.
• You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment.
• Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam. 

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed. 

Why join us? 

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves 

• We’re a hybrid model with flexibility, allowing you to work how best suits you 

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday 

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey 

• Financial security and planning with our pension and life assurance for all 

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues 

• Bring your furry friend to work with you on our allocated dog friendly days and spaces 

• And not to forget our generous product discount and gifting! 

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process. 

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments. 

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