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Johnson Controls

Provides smart building technology and services

Technical Trainer Fire Detection Systems

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeWestford, MA, USA$75k - $90kIn-person

About the Job

Requirements

  • Strong communication, organizational, interpersonal, and presentation skills.
  • Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
  • A minimum of 3 years of directly relevant work experience.

Responsibilities

  • Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using virtual, in-person, and webinar modalities.
  • Design, develop, and facilitate webinars that complement instructor-led training topics.
  • Qualify to deliver multiple product training curricula simultaneously.
  • Document course enhancements based on feedback from customers and subject matter experts.
  • Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
  • Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
  • Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

Desired Qualifications

  • Familiarity with Simplex ES fire detection systems.
  • Experience in installation, service, or inspections of Simplex fire products.
  • Vocational education, or 3 years of directly relevant work experience.
  • Training certifications in any Simplex fire panels.
  • Proficiency in low-voltage electronics, specifically power-limited 12V to 70V building systems.
  • Installation or service experience with fire detection, security, access control, or other low-voltage systems.
  • Experience delivering training to end-user customers or peer mentoring.

About the Company

Johnson Controls

Provides smart building technology and services

Johnson Controls transforms environments where people live, work, learn, and play by providing smart, healthy, and sustainable buildings. It offers comprehensive digital solutions through its OpenBlue platform, serving healthcare, education, data centers, airports, stadiums, manufacturing, and government sectors with a portfolio of building technology, software, and services focused on efficiency, safety, and sustainability. The company operates in more than 150 countries with about 100,000 experts and aims to reimagine building performance to benefit people, places, and the planet.

Company size
10,001+
Company stage
IPO
Headquarters
Cork, Ireland
Founded
1885

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