Full-Time

Senior UX Designer

Updated on 9/4/2026

Great Gray

Great Gray

51-200 employees

Provides fiduciary management for retirement CITs

Compensation Overview

$135k - $170k/yr

+ Annual incentive bonus

No H1B Sponsorship

Boston, MA, USA

Hybrid

Four days on-site and one day remote per week.

Bachelor's, Master's

Category
Product & Experience Design (1)
Required Skills
Agile
UI/UX Design
Usability Testing/Engineering
Wireframe
Figma
Information Architecture

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Requirements
  • A Bachelor's degree in design or a related field is required.
  • Seven or more years of professional UX/UI design experience in a B2B software-as-a-service environment are required.
  • Experience leading research end-to-end, including translating findings into product decisions, is required.
  • Strong collaboration skills with product managers and engineers in an agile environment are required.
  • Proficiency in Figma and other industry-standard design tools is required.
  • Experience building or meaningfully contributing to a design system in a scaling product environment is required.
  • The ability to manage multiple priorities in a fast-paced, low-process environment is required.
  • The ability to navigate ambiguity is required.
  • An entrepreneurial mindset for bringing best-practice ideas to the team is required.
Responsibilities
  • Design and prototype across the full UX process, including information architectures, user flows, wireframes, and high-fidelity interactive prototypes for testing and stakeholder alignment.
  • Lead user research for assigned initiatives by conducting interviews, usability testing, and surveys to understand advisor, recordkeeper, and asset manager personas, workflows, pain points, and behaviors.
  • Partner with product managers, engineers, and stakeholders to define requirements, iterate on solutions, and ship high-impact work.
  • Present research findings and design decisions to stakeholders at all levels, connecting user needs to business outcomes.
  • Work with engineering through detailed specifications and ongoing support to maintain design quality through production.
  • Collaborate with fellow designers to establish design patterns, user-interface components, and accessibility standards that ensure consistency and scale across the platform.
Desired Qualifications
  • A Master's degree is a plus.
  • Experience with zero-to-one products and/or financial technology is preferred.

What does Great Gray do? It operates in the retirement investment space, offering Collective Investment Trusts (CITs) to provide tax-exempt retirement investment solutions for financial advisors and retirement planners. It acts as a trustee or administrator for pooled funds and manages about $209.8 billion in assets, with 14% in fund-of-fund structures. How does its product work? The firm handles fiduciary management and the onboarding of clients, delivering an accessible, stewardship-focused experience. Revenue comes from management fees and strategic partnerships tied to fund administration and trust services. How is it different from competitors? It emphasizes fiduciary oversight, easy onboarding, and industry-leading fund management expertise within the CIT and tax-exempt pooled-fund space, serving a broad advisor audience. What is the goal? To help retirees grow confidently into the future by providing clear, trusted, forward-looking investment solutions.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Nevada

Founded

2023

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Simplify Jobs

Simplify's Take

What believers are saying

  • Assets reached $371.8 billion by June 30, 2026, from $269.8 billion.
  • Great Gray’s 2026 target-date research pushes lifetime income and private-markets demand.
  • Fitch rated Great Gray B with stable outlook in July 2026, supporting financing access.

What critics are saying

  • CIT price compression is brutal as sponsors chase cheaper clones and standardized share classes.
  • Great Gray’s 8.9% fund-of-fund exposure increases opacity and pricing scrutiny.
  • A recordkeeper or regulator shift away from Great Gray’s wrapper would cripple distribution.

What makes Great Gray unique

  • Great Gray is the largest publicly verified CIT platform at $318.6 billion.
  • It serves 7 of 11 co-manufactured target-date series launched in 2025.
  • It operates one trust-company wrapper across advisors, asset managers, recordkeepers, and TPAs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Company News

Wealth Management
Apr 20th, 2026
Do 401(k) Plans have to use a lower cost CIT?

Do 401(k) Plans have to use a lower cost CIT? CITs are causing confusion among plan sponsors. Fred Barstein, Founder and CEO, The Retirement Adviser University April 20, 2026 Both advisors and record keepers in the RPA 401(k) segment seem to be moving like lemmings from mutual funds to collective investment trusts driven by the siren's call of lower fees. But there are meaningful differences, which plan fiduciaries must consider when making that move with most plan sponsors in the under $250 million market confused and unaware of not just how they work but even their existence. During an advisor RFP conducted by TPSU, finalists offered CITs at a substantially reduced price over the mutual fund TDF proxy. The plan was very happy with their current advisor and did not want to make a switch but questioned why the CIT was so much cheaper asking if it was a different fund and wondering why their incumbent had not suggested it. Ultimately, the incumbent was retained because they convinced the client that the CIT, though cheaper, did not have a three-year history and performance lagged the mutual fund. But, as the RPA industry rapidly moves to less transparent CITs with arguably less regulatory oversight, it creates a different level of due diligence just as the DOL proposed rule on evaluation of alternative investments will change the evaluation process for all designation investment alternatives. CITs had been reserved mostly for larger plans and strategies that had more than $50 million to justify the start-up expenses. In 2015, Flexpath, which was part of NFP that also had owned RPAG, in partnership with Wilmington Trust (now Great Gray) and Blackrock, created a series of multi-manger TDFs leveraging the assets of all plans managed by RPAG members and NFP advisors. It was a revelation with other advisory firms, record keepers and asset managers following. Today, Great Gray, the dominant CIT provider for the RPA market, has close to $300 billion and has acquired both Flexpath and RPAG. As I wrote last year in a Wealth Management column (Why CITs Are Overtaking Mutual Funds in 401(k) Plans), "It's a bit of the Wild West with a weaker sheriff out there but also new opportunities for a land grab." Currently 403(b) plans with about 10% of the DC market do not have access to CITs ERISA does not require plan fiduciaries to choose the cheapest option but that has not stopped plans from moving to index funds and putting price pressure on record keepers driven by RPAs looking to show value and subsequent advisor fee decline. But as Fiduciary Decisions CEO and founder Tom Kmak once wisely declared, "Fees in the absence of value are always high." Legal and industry experts all agree that a plan may justify retention of a mutual fund over a lower cost CIT if they prefer the structure, but it is also prudent to document the process and perhaps revise their IPS. "It's no longer acceptable to not be aware of CITs or to categorically exclude them from consideration," noted Fiduciary Law Center Managing Partner Matthew Eickman. "However, a plan sponsor may become aware of CIT options and opt to retain the mutual fund for a number of reasons, such as performance reporting issues (through the advisor's fund monitoring and reporting software), minimal cost savings or participants' unfamiliarity with CITs." An advisor recently won a very large 401(k) client, which did not select to a lower cost CIT because they were concerned about conflicts of interest. But all things being equal, why wouldn't a plan choose a lower CIT that is a clone of the mutual fund? Unlike returns, fees will certainly boost a participant's retirement income. CITs may not be the same as their proxy mutual fund as many would argue raising questions of whether it can use the mutual fund performance to overcome the required three-year history most plans use. It's not like moving from an R5 to an R6 share class. Returns can differ, especially for newer and smaller CITs due to cash flow and the length of time the underlying investments have been held which, in some cases, may no longer be available. Though it is changing, it's harder to look up returns of CITs. Confusion by plan sponsors and potential conflicts are more troubling because each advisory firm and possibly record keeper could offer different pricing for the "same" investment. Litigation has made plan fiduciaries hyper focused on fees even if there are very few plans under $250 million being targeted. Share price optimization is a real issue and plans should use their scale to negotiate the best pricing on behalf of their participants and beneficiaries. But unlike mutual funds, CITs do not have a prospectus where pricing is clear. Each advisory firm and record keeper may have a different price for their own version of a CIT based on their scale incenting them to move clients into those funds over other strategies to further enhance their negotiating position. "Plan fiduciaries must be able to clearly articulate and document why pricing differences exist, including how services' scale or structure are genuinely differentiated," Chris Randall, managing director, Retirement Services, SEI, noted. "Asset managers, in turn, must be prepared to explain and defend pricing outcomes as plans change record keepers, advisors, or consultants. As a result, we are increasingly seeing asset managers introduce general consultant or standardized share classes with defined AUM targets to improve transparency and support more consistent benchmarking across platforms." Conflicts could arise if the firm deploys a centralized 3(38) and is paid additional fees even if the overall cost is lower. And some providers are inserting proprietary investments from their general accounts or using options to boost returns which would essentially make it a different fund which, while potentially worthy of consideration, cannot be considered a proxy of the mutual fund it is relying on for a three-year history. "As a positive, competitive pricing negotiations are driving overall investment costs down broadly. This is a clear benefit for plan participants." stated Michael Esselman, OneDigital's CIO. "However, this dynamic is beginning to create 'winner takes all' scenarios. Advisory firms seeking to offer the most competitive CIT pricing are finding they must concentrate assets into one or two strategies per asset category, regardless of whether those strategies are the best fit for each individual plan sponsor. Over time, this concentration of assets may reduce the range of options available to plan sponsors, limiting the ability to match the right strategy to the right client." Consolidation is rampant throughout the DC industry. While neither good nor bad, the move to CITs by advisory firms will accelerate consolidation of advisors edging out those that do not have access to lower cost CITs or the scale to negotiate lower prices. While lower costs overall benefit plans and participants, choices will be more limited. CITs have been a revelation to the RPA 401(k) market with lower costs and overall positive trend. But it will require significant education of plan sponsors and investment committees, new levels of due diligence and revisions of their IPS that should clearly state the CIT's value understanding the issues like potential conflicts of interest. Founder and CEO, The Retirement Adviser University Fred Barstein is founder and CEO of The Retirement Adviser University, a collaboration with UCLA Anderson School of Management Executive Education, The Plan Sponsor University and 401kTV. He had been contributing editor for InvestmentNews where he created RPAConvergence and the RPA Roundtables & Thinktanks for senior managers at DC record keepers, aggregators, broker dealers and CIOs. He helped create the National Association of Plan Advisors as a member of the founding Leadership Board, Chair of the Membership Committee and was founding Editor-in-Chief for NAPA-Net which he led until 2016. Barstein received his Bachelor of Arts Degree from Boston College and his Law Degree from Cardozo School of Law, Yeshiva University.