Enterprise Delivery Strategist - Restaurant Operations Strategy
About the job
- Have at least 8 years of experience in an operations role in the restaurant industry, a direct-to-consumer brand, e-commerce, consumer packaged goods, or hospitality.
- Have served as a Senior Manager or Director of Operations, or held another senior operational role with a broad operations charter.
- Have worked at a restaurant in-store in any capacity for at least 3 months.
- Be able to break complex problems into smaller parts and build the necessary processes and systems around them.
- Be able to think in terms of metrics, funnels, and dashboards.
- Have demonstrated leadership while also having worked in individual-contributor roles.
- Be able to understand complex customer and business problems from a business perspective, make tradeoffs, and build for the right customer outcomes.
- Own key customer value metrics.
- Build playbooks for the sales and customer support functions.
- Own internal processes across analytics, product surfaces, content, and communications to ensure value delivery to customers.
- Own internal processes needed to monitor and improve agentic workflows, including evaluations, system prompts, and creating templates and agentic workflows for customers.
- Collaborate with the go-to-market and Customer Success teams to own implementation and the business roadmap, taking business and customer needs into account.
- Be inherently strong at selling a product, idea, project, vision, or similar.
- Demonstrate Loop’s cultural values of radical ownership and customer obsession, and move quickly to solve problems.
- Have a strong hunger for personal growth and wish to build and deploy next-generation products at scale, as an operator or founder.
About the company
Loop AI offers a subscription-based back-office platform for multi-location restaurants to manage third-party delivery finances. The platform automates reconciliation of orders from DoorDash, Uber Eats, and Grubhub, breaking each order into line items such as commissions, marketing, taxes, and chargebacks, and automates bookkeeping with a real-time sales dashboard and chargeback tools. It uses AI to scan customer feedback to identify operational issues, helping managers address problems like order inaccuracies. Its goal is to reduce accounting time, improve margins, and recover revenue by making delivery-driven finances transparent and easier to manage.
Company Size
51-200
Company Stage
Seed
Total Funding
$6M
Headquarters
California
Founded
2022
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Simplify's Take
What believers are saying
- Loop raised $14 million Series A from Nyca Partners in February 2026.
- It claims more than 300 brands and thousands of locations by February 2026.
- Lazy Dog and Starbird cited roughly 10% growth using Loop workflows.
What critics are saying
- Restaurant365 and Restroworks already cover accounting, operations, and POS integration.
- DoorDash, Uber Eats, and Grubhub can change APIs, breaking Loop’s automation.
- If margin savings disappoint, chains will revert to in-house accounting and spreadsheets.
What makes Loop AI unique
- Agentic back-office workflows replace spreadsheets for restaurant delivery finance and operations.
- Live in hours, not weeks, reducing implementation drag for multi-unit operators.
- Founders previously ran a delivery-only restaurant, giving them operator credibility.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Remote Work Options
- Flexible Work Hours
- Paid Vacation
- Paid Holidays
- Social Events