Holland America Line

Operates cruise ships to global destinations

Junior Host

Dining, Bar & Counter ServiceUpdated on Nov 14

Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

At least one year of experience in a five-star hotel or similar establishment.
Intermediate skills using computerized reservation or table management systems.
Advanced verbal and written English skills.

Responsibilities

Guarantee guests a positive experience during each visit.
Work in the main dining room, specialty restaurant, and lido buffet to help ensure smooth operations.
Assist guests with reservations and menu presentation, and engage in warm, light conversation.
Assist the Restaurant Host, Restaurant Operations Manager, and Maître D’ in handling reservations on embarkation day.
Lead and guide guests through the restaurant to their dining tables.
Monitor teams and provide timely assistance to any team requiring immediate support to ensure a seamless guest experience.
Periodically visit guest tables to gather feedback and share insights with the management team.

Desired Qualifications

A college degree in hospitality.

As the global leader in the cruise industry, our crew members lead the way in innovative and sustainable cruising to deliver memorable vacations and build borderless connections.

The responsibility of the Junior host is to guarantee that guests have a once in a lifetime experience every time.

Junior host is stationed in the main dining room, specialty restaurant and the lido buffet and ensures they run smoothly.

General duties include assisting guests with reservations, menu presentation, and engaging in warm light conversation.

Ideal candidate would have impeccable professional presentation, while being charming and charismatic.

Teamwork, collaboration and problem-solving ability are key skills for being successful in the role.

Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day.
Lead and guide guests through the restaurant to their dining tables.
Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
Periodically visit guest tables to gather feedback & share insights with the management team.

1 year + experience in a 5-star hotel or similar establishment
Intermediate skills using computerized reservation or table management systems.
Advanced level English verbal and writing skills
College degree in hospitality is preferred.

About the Company

Holland America Line

Operates cruise ships to global destinations

Holland America Line operates a fleet of 11 ships that offer cruise vacations to destinations around the world. Its main product is a variety of guided cruises, with itineraries ranging from popular Caribbean and European trips to exotic routes in Alaska, South America, the Panama Canal, Australia, Asia, and unique voyages to places like the Amazon and Antarctica. The cruises work by combining planned routes, on-board services, and shore excursions; guests enjoy meals, entertainment, and activities while traveling to multiple ports. The company differentiates itself with a long history (over 150 years), a focus on “modern classic” ships, and a wide mix of traditional itineraries plus extended Grand Voyages and special itineraries that emphasize destination immersion and comfort. Its goal is to deliver excellence by creating once-in-a-lifetime experiences for guests, supported by a strong employee program, travel perks, health plans, and professional training for staff.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Seattle, WA
Founded: 1873

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