Nox Group

Industrial construction design, manufacture, installation, services

IT Coordinator

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

Detail orientation.
Ability to work in a team and communicate effectively.
Business awareness, including specific knowledge of users and how IT relates to their department strategy and goals.
Ability to multitask and adapt quickly to changes.
Technical awareness and ability to match resources appropriately to technical issues.
Awareness of the critical IT services provided to all supported organizations.
Self-motivation and ability to work in a fast-moving environment.
Knowledge of Office 365.
Ability to potentially lift up to 50 pounds.
Ability to potentially perform repeated pushing, pulling, carrying, reaching or working above shoulder level, walking, standing, sitting, stooping, kneeling, bending, and climbing.
Ability to potentially operate a motor vehicle, crane, tractor, or similar equipment.
Compliance with applicable safety policies, drug testing, and background checks.

Responsibilities

Enter devices into the system and audit the device list for accuracy.
Perform quality assurance on device setups.
Ensure IT requests are progressing and the device pickup inventory is accurate.
Monitor device shipping and maintain accurate device backlogs.
Set up users and process separations.
Monitor the ticketing system for stale tickets.
Document system maintenance and upgrades, including maintenance for computer systems and network infrastructure.
Communicate with users as required and keep them informed of incident progress.
Review documentation to ensure it meets enterprise standards.
Review inventory to identify outdated or out-of-specification devices.
Coordinate IT assets and requests across technology including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software.
Implement internal systems and assist IT team members with requests.

At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.

Nox Group of Companies is seeking an IT Coordinator to join our growing team in Phoenix, Arizona!

This position coordinates assets and requests for the IT department. This relates to all technology, including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. The role also implements internal systems and assists IT team members with requests. This position will help Nox Group and its companies grow.

Responsibilities

Entering devices into the system
Audit device list for accuracy
QA device setups
Ensure IT Requests are moving and the device pickup pile is accurate
Monitor Shipping for devices
Ensuring Backlog of devices are accurate
User Setup
Separations
Monitor the ticketing system for stale tickets
System documentation of maintenance and upgrades.
Communicate with users as required: keep them informed of incident progress.
Document maintenance for all computer systems and network infrastructure.
Review documentation and ensure it meets enterprise standards.
Review inventory for out-of-date/spec devices

Qualifications

Detail oriented
Ability to work in a team and communicate effectively.
Business awareness: specific knowledge of the users and how IT relates to their department strategy and goals.
Ability to multi-task and adapt to changes quickly.
Technical awareness: the ability to match resources to technical issues appropriately.
Provide service awareness of all organizations' critical IT services for which support is provided.
Self-motivated with the ability to work in a fast-moving environment.
Office 365

Education/Certifications

Safety LevelThis is a safety sensitive position, and all applicable policies including drug test and background check will apply.

The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

#NXCLIND1

It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Company

Nox Group

Industrial construction design, manufacture, installation, services

Nox Group coordinates and empowers large-scale industrial construction through its network of specialized companies: Corbins, RMCI, Nox Innovations, and Construction Labels. It oversees the entire project lifecycle—from design and manufacturing to installation, strategy, and ongoing services—leveraging technology to help projects scale and clients realize practical outcomes. The group distinguishes itself by operating as an integrated ecosystem of partners focused on the growth and development of people and thought leaders who can advance the construction industry, rather than relying on a single product line. Its goal is to humanize construction by enabling technology-driven success for businesses, workers, and communities while delivering measurable results on complex projects.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2019

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