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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Bilingual Benefits Operations Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Completed higher education is required.
  • Advanced English proficiency is required.
  • Prior experience handling high-volume demand is required.
  • Experience with insurable and non-insurable benefits is required.
  • Intermediate Excel proficiency is required.

Responsibilities

  • Provide direct service to human resources teams and employees as the focal point for benefits-related inquiries involving health, life, and dental benefits.
  • Manage requests for adding, removing, and changing benefits coverage, and clarify questions about benefits.
  • Support matters related to reimbursements and the use of insurer applications.
  • Track requests and coordinate with insurers.
  • Resolve operational outstanding items while ensuring service quality.
  • Coordinate with internal teams to ensure requests are routed correctly.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

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