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MaintainX

AI-driven SaaS for maintenance management

Principal Product Manager - ROI and Reporting

Product ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 8 years of product management experience, including meaningful time in a platform- or infrastructure-adjacent capacity, ideally at a company serving enterprise customers.
  • Proven experience building customer-facing analytics or reporting products, with sufficient understanding of data modeling and pipeline decisions to work credibly with data and infrastructure engineers.
  • Ability to navigate cross-team data dependencies, define upstream requirements for data, infrastructure, and platform teams, and remain focused on downstream customer outcomes.
  • Experience partnering directly with sales as a company moves upmarket from small and medium-sized businesses to enterprise, including participating in deals and translating complex product capabilities for senior buyers.
  • Track record of expanding a product's audience from operational end users to more senior or diverse stakeholders, such as operations leaders, finance, or environmental health and safety functions.
  • Ability to make scope trade-offs on dependency-heavy features and determine when to ship a narrow solution versus waiting for a more complete one.
  • Ability to align a team around a product vision, strategy, and roadmap, and connect work to specific key performance indicators and business goals.
  • Ability to build effective working relationships across levels, from individual contributors to executives.
  • Strong pattern recognition and ability to apply proven solutions in new contexts without over-engineering.

Responsibilities

  • Own Reporting capabilities end-to-end, using data, user research, and competitive and market analysis to shape how customers interact with and consume data within MaintainX.
  • Evolve reporting and analytics products from serving frontline managers to a broader enterprise audience, including operations leaders, finance, and environmental health and safety stakeholders.
  • Own the return-on-investment narrative within products by partnering with pre-sales and post-sales teams to understand how measuring customer progress against North Star metrics supports the go-to-market motion, and build products that support that narrative.
  • Execute large innovations and smaller quality-of-life improvements that strengthen the product and help the sales team close larger upmarket accounts.
  • Partner with the sales team to help close large deals directly.
  • Inspire and motivate designers and engineers to achieve outcomes, defining and measuring success using metrics.

Desired Qualifications

  • Experience at a company serving enterprise customers.

About the Company

MaintainX

AI-driven SaaS for maintenance management

MaintainX offers a subscription-based software platform for maintenance and operations management, targeting industrial sectors like manufacturing and food & beverage. The core product is a SaaS system that helps customers track and manage reactive and preventive maintenance, daily operations, inventory, and assets, with AI-assisted capabilities to optimize workflows. The platform includes an open API for integrating with existing systems and an Academy that provides on-demand lessons and certifications. Compared with competitors, MaintainX emphasizes AI-driven maintenance, real-time inventory and asset management, strong integration options, and an educational component to maximize platform usage. The company aims to digitally transform maintenance and operations to boost efficiency and productivity while reducing manual work across industrial sites.

Company size
501-1,000
Company stage
Acquired
Total funding
$242.8M
Headquarters
San Francisco, CA
Founded
2018

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