Logistics & Transportation Manager

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This will be a full-time seasonal role beginning in April 2027. '

The Logistics & Transportation Manager is responsible for leading Denali Backcountry Lodge logistics and Denali Cabins (DC) shuttle operations while supporting Denali Backcountry Adventure (DBA) transportation needs. This position manages guest check-in and transfers, passenger and supply manifests, supply movements, logistics facilities, and the daily work of the logistics crew and DC shuttle drivers. The manager ensures guests, luggage, supplies, and equipment are assigned to the correct transportation, loaded accurately, and accounted for throughout their journey. For DBA, this position serves as a transportation coordination and operational support partner, working with Operations Manager on schedules, vehicle availability, guest movements, and service disruptions. Primary responsibility for DBA operations and direct supervision of DBA drivers remains with designated DBA leadership. Working closely with the Operations Manager, property leadership, guest services, aviation providers, and the Fleet Maintenance Manager, this leader maintains safe, organized, and guest-focused operations in a remote, seasonal hospitality environment.

ROLE & RESPONSIBILITIES 
The Logistics Manager position facilitates check-in and transport of our Denali Backcountry Lodge guests in and around the Denali National Park area. The position manages and maintains logistics space, movement of goods including fuel, lumber, propane, and food, just to name a few, as well as airplane and helicopter manifests. The Transportation Logistics Manager ensures that all passengers and supplies are loaded on the correct mode of transportation as required and reconciles any difference encountered.  

• Lead daily logistics operations supporting Denali Backcountry Lodge and associated guest and supply movements. 

• Directly supervise an approximately six-person team of logistics crew members and DC shuttle drivers. 

• Plan supply runs, deliveries, pickups, and transfers with department leaders and transportation providers. 

• Establish order deadlines, delivery schedules, loading priorities, and contingency plans for critical supplies. 

• Ensure goods are received, checked, staged, secured, and delivered accurately. 

• Maintain delivery and inventory-transfer records; investigate and reconcile shortages, damaged goods, missing items, and delivery discrepancies. 

• Ensure temperature-sensitive, hazardous, or otherwise regulated materials are handled and transported according to applicable requirements and carrier procedures. 

• Coordinate guest transportation operations (vehicle, airplane, helicopter) including check-in activities, passenger assignments, baggage handling, and freight movement. 

• Prepare and reconcile passenger and freight manifests to ensure accuracy and compliance with operational and transportation requirements, while adhering to all safety requirements. 

• Communicate transportation schedules, guest counts, special assistance needs, and operational updates with internal teams and transportation partners. 

• Troubleshoot transportation challenges and coordinate contingency plans to minimize operational disruptions and support guest satisfaction 

• Coordinate transportation resources, schedules, and operational logistics in partnership with property leadership and fleet management to support safe and efficient guest operations. 

• Provide operational support for guest transportation and logistics while communicating and resolving issues that affect service delivery, staffing, and transportation availability. 

• Coordinate the receipt, storage, handling, and transportation of luggage, supplies, equipment, and other operational materials to support efficient lodge operations. 

• Maintain organized, safe, and compliant logistics areas, ensuring proper storage practices and handling requirements for food, fuel, propane, waste, and other materials. 

• Operate company vehicles and collaborate with cross-functional teams to support daily logistics needs, operational efficiency, and guest satisfaction. 

• Deliver exceptional guest service by addressing transportation-related questions, concerns, and special requests while ensuring timely resolution or appropriate escalation. 

• Assist guests with transportation needs, including accommodations for disabilities or mobility limitations, and provide accurate information to support a safe and positive guest experience. 

• Lead and develop logistics and transportation team members through training, scheduling, coaching, performance management, and workforce planning to support operational excellence and guest service standards. 

• Coordinate daily operations by conducting team briefings, managing staffing coverage, and communicating transportation schedules, guest movements, deliveries, and operational priorities. 

• Foster a culture of accountability, collaboration, and safety by training employees on operational procedures, communication protocols, manifest accuracy, guest service, and emergency response practices. 

• Ensure safe and compliant transportation operations by enforcing company policies, driving standards, regulatory requirements, and transportation documentation procedures. 

• Oversee vehicle and driver readiness by monitoring inspections, maintenance coordination, work schedules, and fitness-for-duty requirements to support safe and reliable operations. 

• Lead incident response and operational risk management by addressing safety concerns, coordinating emergency response activities, and adjusting transportation services when conditions do not support safe operation. 

• Coordinate and optimize daily transportation and logistics operations by maintaining transportation plans, communicating schedule changes and service disruptions, and evaluating performance to drive continuous operational improvements. 

REQUIRED SKILLS & QUALIFICATIONS 

• Demonstrated experience in logistics, transportation, shuttle operations, or a related field. 

• Previous supervisory experience, including scheduling and directing operational teams. 

• Strong organizational skills and the ability to maintain accurate transportation, delivery, and passenger records. 

• Excellent driving record and ability to meet company driving and insurance requirements. 

• Must be at least 21 years old and possess a valid U.S. driver’s license. 

• Must obtain the required DOT medical examiner’s certificate before the start date when assigned to vehicles requiring medical qualification, including applicable non-CDL vehicles. 

• Strong communication, guest service, problem-solving, and time-management skills. 

• Professional demeanor, willingness to accept direction, and ability to adapt to changing priorities. 

• Ability to work independently and collaboratively to meet operational standards. 

• Ability to use spreadsheets, scheduling tools, manifests, and operational recordkeeping systems. 

• Willingness to work a variable schedule and travel between operating locations. 
• Experience in remote Alaska logistics, hospitality transportation, or tourism operations. 

• Experience coordinating airplane or helicopter passenger and freight manifests. 

• Experience handling food, fuel, propane, or other materials requiring specialized transportation procedures. 

• Familiarity with applicable commercial vehicle requirements. 

• Current commercial driver’s license with appropriate endorsements. 

• Experience developing driver training and emergency response procedures. 

WORKING CONDITIONS & PHYSICAL REQUIRMENTS

• Work takes place in offices, vehicles, storage facilities, coolers, loading areas, and outdoor environments in variable Alaska weather. 

• Regularly lift and carry items weighing up to 50 pounds, using assistance or equipment as appropriate. 

• Stand, walk, bend, and perform loading and unloading activities throughout shifts that may exceed eight hours. 

• Travel between operating locations and work weekends, holidays, early mornings, evenings, and scheduled on-call coverage as needed. 

• Perform the essential functions of the position with or without reasonable accommodation.
  

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.  

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources 

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].  

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.