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Abou Ghaly Motors

Sells cars and runs rental and taxi services

Front Desk Administrator

Administrative Support +1Confirmed live in the last 24 hours
Full-timeAl Obour City, Obour, Al-Qalyubia Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Hospitality Management, or a related field, or equivalent practical experience.
  • Strong communication and interpersonal skills, with a customer-first attitude.
  • One to three years of experience in a receptionist, guest relations, customer service, or administrative support role.
  • Proficiency with digital logging tools, including tablets and SharePoint, and CRM/SAP CX systems.
  • Strong attention to detail and organizational skills, with the ability to multitask under guest-facing pressure.
  • Working knowledge of Microsoft Office and general digital literacy.
  • Fluency in spoken and written Arabic and English.

Responsibilities

  • Greet every guest within 10 seconds and notify the host within 2 minutes.
  • Log every visitor digitally using a tablet or SharePoint, without paper records.
  • Keep guest wait time from seating to collection at 7 minutes or less.
  • Walk assigned floors each morning and afternoon to check cleanliness and log defects on the same day.
  • Own the meeting-room calendar and perform pre-meeting audio-visual and seating checks.
  • Run the VIP/OEM delegation checklist and welcome new joiners for named visit types.
  • Call customers to confirm upcoming appointments and flag cancellations on the same day.
  • Complete at least 12 callback confirmations per day.
  • Clean CRM data in assigned batches, correcting missing fields and duplicates.
  • Log every call and correction directly in the CRM, without side lists.
  • Use only the CX/SAP access provisioned and scoped by DTO, including the per-brand lead audit.
  • Scan and index non-confidential documents according to the file-naming standard operating procedure.
  • Receive and deliver financial checks to Finance and vendors.
  • Handle incoming and outgoing correspondence, couriers, and internal mail.
  • Support onboarding paperwork and vendor/contract documentation for assigned offices.
  • Staff town halls, birthdays, and events by handling registration, badges, and attendance capture.
  • Do not access salary, contract, or disciplinary records.

About the Company

Abou Ghaly Motors

Sells cars and runs rental and taxi services

Abou Ghaly Motors sells and services cars in Egypt for private drivers and business customers. The group represents international vehicle brands through authorized dealerships and distribution agreements, covering passenger cars as well as Vespa scooters. Customers also use its SIXT rental operation and London Cab service for short-term rentals, airport transfers and corporate transport, with taxi trips booked through an app. Its automotive business earns revenue from vehicle sales and after-sales services for customers, while its mobility businesses charge for vehicle use and journeys. Founded in 1980, the group is headquartered in Cairo, Egypt.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cairo, Egypt
Founded
1980

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