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Wave Mobile

Mobile money platform with free basics

Facilities Lead

Facilities ManagementConfirmed live in the last 24 hours
Full-timeDakar, SenegalNo salary listed

About the Job

Requirements

  • At least 8 years of experience in Office Management, Facilities, Administration, Logistics, or Operations.
  • A bachelor's or master's degree in Administration, Logistics, Management, or a related field.
  • Strong written and verbal communication skills in French and English.
  • Strong organizational and administrative skills, with the ability to manage multiple priorities.
  • Experience working with vendors, suppliers, and service providers.
  • A good understanding of facilities operations and workplace management.
  • Strong follow-up and coordination skills.
  • Ability to work independently while collaborating with regional teams.
  • Proficiency with office tools, trackers, and reporting systems.
  • Strong problem-solving and operational execution abilities.
  • Willingness to support teams beyond the direct scope when necessary.

Responsibilities

  • Support the Regional Office Management Lead in coordinating and supervising office operations across the region.
  • Support office expansion and real estate projects across the region by coordinating office searches, site visits, and landlord engagements; tracking lease agreements, office capacity, and renovation projects; coordinating with contractors and vendors during office setup and fit-out activities; and monitoring project timelines, risks, and operational readiness of new sites.
  • Ensure smooth day-to-day office management operations and maintain high workplace standards.
  • Supervise and support Office Management teams on operational execution and task prioritization.
  • Follow up on facilities maintenance, office repairs, health and safety compliance, and workplace readiness.
  • Support fleet management activities, including maintenance follow-up, vendor coordination, documentation, and operational monitoring.
  • Coordinate office administrative processes and help improve operational procedures and tracking systems.
  • Monitor office supplies, equipment, furniture procurement, and stock management.
  • Assist in vendor management, contract follow-up, quotations, and cost negotiations.
  • Support the preparation of budgets, operational reports, presentations, trackers, and management updates.
  • Coordinate logistics for office projects, renovations, relocations, and workspace setup when required.
  • Ensure proper follow-up on action items and operational deadlines across countries.
  • Support travel coordination and administrative logistics for teams when necessary.
  • Act as a backup to the Regional Office Management Lead when needed.

Desired Qualifications

  • Be highly organized and detail-oriented.
  • Demonstrate ownership and accountability.
  • Be proactive and solution-oriented.
  • Remain calm and efficient in fast-paced operational environments.
  • Adapt and manage changing priorities effectively.
  • Communicate clearly and collaborate well with cross-functional teams.
  • Show responsiveness and operational rigor.
  • Enjoy improving processes and creating operational structure.

About the Company

Wave Mobile

Mobile money platform with free basics

Wave is a digital finance platform in Africa that offers free basic mobile money services, including deposits, withdrawals, and bill payments, targeting underserved populations without traditional banking access. The product is a mobile app that users can load with funds and use for everyday transactions; services are free at the point of use, with revenue coming from partnerships and value-added services. Wave differentiates itself by removing transaction fees to build a large user base and by focusing on financial inclusion across rural and remote areas, leveraging its founders’ remittance background (Sendwave) to expand reach. The company aims to build life-changing financial infrastructure to lift people out of poverty and to replicate the growth and impact mobile money has had in places like Kenya, all while operating with a fully remote, transparent, and skill-based compensation model.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$446.1M
Headquarters
Dakar, Senegal
Founded
2017

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