Technical Service Associate

Overview

We Are Kemin

We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, and textile markets. We provide product solutions and options to customers in more than 120 countries.

A privately held, family-owned and operated company, Kemin has more than 3,000 global employees including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.

Overall Function: The Technical Service Associate is laboratory position that supports technical applications and Research & Development activities. The role involves preparing samples and formulations, conducting laboratory tests and trials in accordance with approved protocols, recording and verifying data, and maintaining laboratory equipment, inventory, safety, and 5S standards. This is a 2-year contract position, renewable or convertible to a permanent position depending on performance and business requirements. 

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Responsibilities

Technical Service and R&D Laboratory Support

• Support innovation, renovation, product improvement and technical service projects.
• Conduct chemical, physical, microbiological, sensory and application-related testing according to approved methods and protocols.
• Prepare formulations, samples and project materials.
• Execute testing plans and trial protocols as assigned.
• Collect, organize and summarize laboratory data.
• Conduct laboratory and pilot-scale trials.
• Communicate testing results, observations and issues promptly to the Technical Service Manager.

Data Management and Reporting

• Enter and maintain laboratory data in approved systems and templates.
• Ensure records are accurate, traceable, complete and up to date.
• Maintain confidentiality of project and technical information.

Sample Management

• Receive, label, store and track samples.
• Prepare and pack samples for testing and shipment.
• Maintain sample traceability and storage records.
• Support sample disposal according to approved procedures.

Laboratory Operations

• Maintain laboratory cleanliness, organization and 5S standards.
• Perform routine equipment checks, cleaning and maintenance.
• Support equipment calibration and servicing activities.
• Manage laboratory consumables, chemicals and inventory.
• Follow laboratory safety requirements, SOPs and work instructions.
• Maintain safety, quality and operational records.
• Participate in laboratory inspections, audits and continuous improvement activities.

Qualifications

• Bachelor’s degree in Food Science, Nutrition, Biochemistry, Microbiology, or related field.
• Organized, detail-oriented and able to manage multiple tasks.
• Excellent communication, teamwork skill, problem solving, resourcefulness, adaptability, and planning skills.
• Proficient in Microsoft Office, digital and AI tools.
• Willing to learn and take ownership of assigned work.

Working Conditions:

This is a hands-on, laboratory-based contract position. The employee is expected to spend most of the working time conducting laboratory tests and trials, preparing samples and formulations, recording data, maintaining laboratory systems and supporting technical application and R&D projects