Event Staff

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Event Staff provides general support for events including ticket taking, ushering, guest services, and parking services. Their role requires good judgment, flexibility, strong attention to detail, strong observation skills, and vigilance. Reports to Public Safety/Event Management

This role will pay an hourly wage of $20.09 (per CBA)

Benefits as per the union agreement.

This position will remain open until November 20, 2026.

• Greet all patrons and provide information regarding events, shows, and the facility.
• Follow directives of Public Safety Supervisor/Management and/or Event Management for each event assigned.
• Effective interpersonal skills in order to deal with guests/public.
• Serves as a greeter for each event assigned.
• Professionally assist guests with determining seat location, escorting guests to seat locations if required.
• Familiarity with the event information located at each venue where they are posted.
• Communicate with event staff and supervisor(s).
• Observe and report matters of concern to the Public Safety Supervisor/Management and complete an incident report if required.
• Notify police, fire department, or emergency medical services of problems if requested or otherwise warranted.
• Utilize a two-way radio, including the safeguard of such a radio or other issued equipment.
• Provide break relief when scheduled to other event staff, including briefing such Event Staff upon their return.
• Follow and enforce established code of conduct.
• Follow all operating procedures and policies.

• High School Diploma/GED required.
• Respond well to direction, being able to follow oral and written instructions.
• Must have excellent customer service and interpersonal skills with the ability to interact professionally and courteously with guests, patrons, and staff.
• Must be able to communicate effectively with guests, event staff, supervisors, and management in a fast-paced event environment.
• Ability to follow detailed instructions, established operating procedures, safety protocols, and facility policies.
• Must be able to remain calm, professional, and attentive when addressing guest questions, concerns, or unexpected situations.
• Ability to observe, identify, and promptly report safety, security, or guest-related concerns to the appropriate supervisor or management.
• Must be able to use and safeguard two-way radios and other equipment assigned for event operations.
• Must be able to work flexible schedules, including evenings, weekends, holidays, and event-based hours as required.
• Ability to stand, walk, and remain attentive for extended periods while assisting guests throughout the facility.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.