Sedgwick Claims Management Services

Claims management and risk solutions provider

Outside Contents Evaluator Assistant

Claims AdjudicationConfirmed live in the last 24 hours

Part-timeNo salary listed

About the Job

Requirements

A high school diploma or GED is required.
One year of customer service experience or an equivalent combination of education and experience is preferred.
Oral and written communication skills are required.
PC literacy, including Microsoft Office products, is required.
The ability to make comprehensive decisions is required.
The ability to read and comprehend policy language is required.
The ability to work in a team environment is required.
The ability to stand and/or walk for long periods is required.
The ability to kneel, squat, and/or bend is required.
The ability to work outdoors in hot and/or cold weather conditions is required.
The ability to climb, crawl, stoop, kneel, and/or reach overhead is required.
The ability to lift and carry up to 50 pounds and push or pull up to 100 pounds is required.
The ability to drive up to 8 hours per day and/or ride for an extended period is required.
Continual use of manual dexterity is required.
Hearing, vision, and talking ability are required.

Responsibilities

Complete physical onsite inventory of total-loss contents items under the direction of an Outside Contents Evaluator Associate.
Track time and log file notes for all field activity each day.
Oversee necessary maintenance of crew vehicles, including gas, oil changes, tire rotations, and other necessary repairs.
Maintain daily care and maintenance of all equipment.
Comply with regulations, policies, work procedures, and instructions.
Travel as required.
Support the organization's quality programs.
Perform other duties as assigned.

Desired Qualifications

One year of customer service experience or an equivalent combination of education and experience is preferred.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Outside Contents Evaluator Assistant

PRIMARY PURPOSE: To complete the physical onsite inventory process including: driving to and from the loss location, physical inventory of contents, and uploading data from field work to server.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Assists in completing the physical onsite inventory of total loss contents items under the direction of Outside Contents Evaluator Associate.
Tracks time and logs file notes for all of that day’s field activity.
Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
Maintains daily care and maintenance of all equipment.
Conforms with and abides by all regulations, policies, work procedures, and instructions.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) year customer service experience or equivalent combination of education and experience preferred.

Skills & Knowledge

Oral and written communication skills
PC literate, including Microsoft Office products
Good comprehensive decision making skills
Ability to read and comprehend policy language
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Ability to stand and/or walk for long periods of time.
Ability to kneel, squat and/or bend.
Ability to work outdoors in hot and/or cold weather conditions.
Ability to climb, crawl, stoop, kneel, and/or reach overhead
Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
Ability to drive up to 8 hours per day and/or ride for an extended period.
Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size: 10,001+
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $1.5B
Headquarters: Memphis, TN
Founded: 1969

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