Nasdaq

Global market infrastructure and data provider

Systems Operations Analyst

Site Reliability EngineeringUpdated on Nov 12

Full-timePhiladelphia, PA, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in data center, trading, or network operations.
At least 3 years of experience in technical operations, system administration, or a related field.
Strong knowledge of Linux environments, including administration and troubleshooting.
Understanding of networking fundamentals, including TCP/IP, DNS, routing, firewalls, and load balancing.
Ability to communicate clearly, solve problems, and work effectively under pressure.

Responsibilities

Monitor production systems in real time, identify issues, and troubleshoot software, hardware, and capacity problems to ensure uptime and performance.
Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
Maintain operational documentation and procedures to support continuous improvement and knowledge sharing.
Partner with developers and engineering teams to address operations-related challenges and implement solutions.

Desired Qualifications

Experience with Agile and DevOps methodologies.
Familiarity with scripting using Bash and regex, and tools such as GitLab, Docker, or Kubernetes.
Certifications relevant to systems operations or infrastructure management.

Key Responsibilities

Monitor production systems in real time, identify issues, and troubleshoot software, hardware, and capacity problems to ensure uptime and performance.
Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
Maintain operational documentation and procedures to support continuous improvement and knowledge sharing.
Partner with developers and engineering teams to address operations-related challenges and implement solutions.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience in data center, trading, or network operations.
3+ years of experience in technical operations, system administration, or a related field.
Strong knowledge of Linux environments, including administration and troubleshooting.
Understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls, load balancing).
Clear communicator with strong problem-solving skills and the ability to work effectively under pressure.

Preferred Qualifications

Experience with Agile and DevOps methodologies.
Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
Certifications relevant to systems operations or infrastructure management.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

To learn how Nasdaq collects and uses your personal data during the recruitment process, please review our Job Applicant Data Protection Notice.

About the Company

Nasdaq

Global market infrastructure and data provider

Nasdaq, Inc. is a global technology provider for capital markets, delivering market services, data, and technology platforms to corporate clients, investment managers, banks, brokers, and exchange operators. It operates trading and listing venues in North America and Europe, plus data, index, analytics, investor-relations, sustainability solutions, and regulatory, surveillance, and financial crime management tools. Nasdaq supports liquidity, transparency, and integrity in the financial system by offering electronic trading infrastructure and a range of software and services that enable market access, capital formation, and regulatory compliance. The company differentiates itself by combining trading venues with a broad suite of data, analytics, and regulatory technology, backed by enduring infrastructure for market infrastructure and compliance.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: New York City, New York
Founded: 1971

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