A college degree in Business, Engineering, or a related field.
At least 2 years of outbound and inbound business-to-business technical sales experience in a manufacturing or service center setting.
Previous experience in account management.
Previous experience in the metals industry.
Ability to understand and work effectively with the specifications and applications of an extensive technical product line.
Proficiency in Microsoft Office software, email, and internet technology.
Responsibilities
Manage an inside sales territory.
Build strong customer relationships.
Assist with forecasting and inventory management.
Make outbound sales calls to prospect, expand the customer base, and market additional products, product applications, or services to existing customers.
Respond to inbound sales calls and customer telephone inquiries concerning company products, processing services, pricing, and delivery options.
Provide verbal and written quotations, negotiate order-level pricing and freight terms, and determine inventory availability.
Document customer orders accurately and promptly, maintain account files, prepare reports, and correspond as required.
Desired Qualifications
Previous wire-products experience in the metals industry.
Customer relationship management experience.
Job Description
We are currently seeking an Inside Sales Representative who is a results-oriented professional with excellent communication, customer service, and interpersonal skills. Our Inside Sales Representatives manage established accounts and prospect leads to increase our customer base. They will participate in a product orientation program to quickly gain expertise with Ulbrich's products, customers and precision manufacturing processes.
RESPONSIBILITIES INCLUDE:
Managing an inside sales territory;
Building strong customer relationships;
Assisting with forecasting and inventory management;
Making outbound sales calls for the purpose of prospecting, expanding the customer base, and for marketing of additional products/product applications or services to existing customers;
Responding to inbound sales calls/customer telephone inquiries concerning all company products, processing services, pricing and delivery options;
Providing verbal and written quotations, negotiating order level pricing and order level freight terms, and determining inventory availability; and
Documenting customer orders in an accurate and timely manner, maintaining account files, preparing reports and corresponding as required.
Qualifications
EXPERIENCE/REQUIREMENTS:
A college degree in Business, Engineering, or related field;
A minimum of 2+ years outbound/inbound business to business technical sales experience in a manufacturing or service center setting;
Previous experience in account management;
Previous experience in the metals industry (wire products experience a plus);
Results oriented sales professional with excellent communication, customer service, negotiation, organizational and interpersonal skills;
Ability to understand and work effectively with the specifications and application of an extensive and technical product line; and
Proficiency in the use and application of MS Office software, including E-mail and Internet technology (CRM experience a plus.)
Additional Information
In exchange for a job well done, Ulbrich offers a competitive pay and a comprehensive benefits program.