Pact – Life Skills Case Manager - Outreach

Join a team that shares your calling 

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

FTE: 1.0, Shift: 9:00 - 5:30, Schedule: Monday - Friday

Position Summary

The Mental Health Advocate provides supportive counseling and case management services to adult behavioral health clients under the direction of a licensed professional. Supportive counseling may include symptom management and skills training using behavioral principles and a structured session approach. Case management includes care coordination, resource identification and development, advocacy, service monitoring and follow-up, collateral supports.

Responsibilities:

• Serves as a consumer advocate in relation to the mental health system, community agencies, and the consumer’s support system, as needed.
• Provides person-centered supportive counseling, assessment of needs/risk, skills training, advocacy and case management for clients
• Assists in developing problem-focused, goal-oriented treatment plans which address the specific needs of the consumer and specific anticipated clinical outcomes.
• Provides comprehensive community support activities to assigned caseload, including assistance in identifying and utilizing community resources, liaison with other agencies and organizations, referral to appropriate community programs, completion of all necessary reports.
• Maintains consumer records in keeping with Agency, County, and State guidelines.
• Coordinates discharge planning, including referral to appropriate agencies for ongoing needs.

Requirements:

• Washington State Counselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, unless a higher credential is already held
• One (1) year of experience working with seriously and persistently mentally ill adults or in a Behavioral Health setting preferred
• Driving is an essential function of this position. The incumbent will routinely travel between clinic, community, patient, and business locations in the performance of assigned duties and may be required to operate a personal vehicle and/or agency-owned vehicle. A valid driver's license, current automobile insurance, and acceptable driving record in compliance with agency vehicle-use requirements are required

About Navos Behavioral Health 

Navos, part of MultiCare’s Behavioral Health Network, offers comprehensive behavioral health care for people of all ages. Specializing in mental health and substance use disorder treatment, Navos provides inpatient psychiatric care, residential treatment and community-based programs. Known for its innovation and compassionate approach, Navos is a leader in helping individuals recover and reclaim their lives. 

Why MultiCare? 

Rooted in the local community 

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. 

Growth and education 

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. 

Well-being and support 

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. 

Living our values 

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. 

Belonging for all 

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life. 

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.