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Ethos Veterinary Health

Specialty and emergency veterinary network

Hospital Director of Operations

Business & StrategyConfirmed live in the last 24 hours
Full-timeHouston, TX, USA

About the Job

Requirements

  • At least 10 years of senior leadership experience in large healthcare systems or multi-site big-box retail.
  • Expertise in financial management, enterprise-level strategic planning, complex team leadership, and operational excellence, together with a forward-thinking approach to innovation and organizational growth.
  • A proven track record of leading complex hospital operations, developing and executing talent strategies, and fostering engagement and accountability while driving cross-functional collaboration and sustained EBITDA growth and operational excellence in high-performing or transforming environments.

Responsibilities

  • Translate future possibilities into strategic financial and operational initiatives that support Ethos Veterinary Health’s long-term mission.
  • Oversee hospital budgeting, forecasting, reporting, and cost-efficiency initiatives as the financial steward.
  • Ensure regulatory compliance and uphold financial integrity.
  • Lead scenario planning to navigate ambiguity and support sustainable hospital growth.
  • Implement scalable operational strategies and champion innovation across the hospital.
  • Optimize workflow efficiency and drive data-informed performance improvements.
  • Lead management teams and staff to deliver high-quality care and service, exceptional client and patient experiences, and positive patient outcomes.
  • Build cross-functional partnerships with hospital teams, referring veterinarians, support center colleagues, clients, and community leaders.
  • Model inclusive, transparent, and open communication across hospital and organizational levels.
  • Mentor, coach, and develop hospital leaders and foster a learning-oriented culture that embraces feedback, growth, and smart risk-taking.
  • Support leaders in aligning individual goals with hospital and organizational objectives.
  • Partner with joint-venture stakeholders and Ethos leadership to align on hospital goals, performance expectations, and outcomes.
  • Deliver results through planning, prioritization, and follow-through; maintain focus on hospital outcomes and make informed, ethical decisions.
  • Communicate a compelling vision, model organizational values, inspire trust, and empower teams.

Desired Qualifications

  • An advanced degree is strongly preferred, such as an MHA or MBA.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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