CRM Manager
Stadium Goods
Posted on 3/22/2024
Farfetch

1,001-5,000 employees

Online luxury fashion retail platform
Company Overview
Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

Company Stage

N/A

Total Funding

$1.7B

Founded

2007

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

-14%

1 year growth

-13%

2 year growth

-15%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
CategoriesNew
Growth Marketing
PR & Communications
Growth & Marketing
Requirements
  • 5+ years' experience
  • Experience managing an email, sms, and push notification program
  • Ability to foster a test and learn environment
  • Excellent communicator
Responsibilities
  • Manage the execution & optimization of DTC marketing communications
  • Responsible for the implementation and success of the push notification & SMS marketing program
  • Manage personalized trigger communications to engage and convert customers
  • Develop and implement programs for customer on-boarding and lapsed customer initiatives
  • Manage the referral marketing program and post purchase experience
  • Ensure valuable customer data is ingested across marketing platforms
  • Accountable for defining, tracking, and measuring key KPI’s across CRM channels