Director – MDS Lead

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

This role is part of the Canada Leadership Team, reports directly into MDS NA and dotted to the Canada BU President.

You partner with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

How you will contribute:

You will be the lead contact for the defined processes used by the shared services team and/or third-party suppliers. In this role, you will drive internal and external continuous improvement initiatives to introduce external insights and best practice experiences. In addition, you will lead projects, business consultancy efforts and operational processes, ensuring that key performance indicators and performance management targets are met and that best practices are shared.

What you will bring:

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Shared services in a global environment

• Building and maintaining effective partnerships with internal stakeholders and suppliers

• Customer service and effectively leading relationships with demanding customers

• Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills

• Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations

• Using data to make recommendations and decisions

• Key performance indicators, managerial reporting, forecasting and budgeting

What extra ingredients you will bring:

• Ability to drive projects from conception to completion

• Must possess approximately 16+ years of any combination of experience that demonstrates a commanding knowledge of IT – project management, Infrastructure, Solution management, Architecture, Innovation

• Effective communication skills, written and oral

Leadership Competencies:

• A passion for Technology and its impact on business and work

• Innovative thinking – solution mindset, strong business partnering skills

• Ability to frame a transformation agenda rooted in organization / people behaviors

• Execution discipline – following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results

• Exhibits organizational agility, creativity, and intellect

• Highly collaborative and the ability to influence cross-functional teams and external agencies to realize the marketing aspirations of the brands

Job specific requirements:

• Define and lead Digital Vision, Strategy and roadmap implementation for the BU. Single MDS point of accountability to drive digital agenda in partnership with BU leadership team

• Understand business drivers, be the steward for organization Data at the leadership level and ensure appropriate governance and follow-through in managing and protecting data assets

• Champion Digital Transformation and adoption of data and insights driven culture, foster a community of digital champions across the BU, partnering on building digital capabilities. Partner with HR head to elevate Digital capabilities across different levels in the organization. Champion data-led thinking to evolve Analytics and AI/ML capabilities

• Accelerate adoption of digital and data products value extraction

• Provide thought leadership on a market level, and be a key influencer and partner with global team in service of the BU. Work with other BU MDS leads and functional experts in the global digital organization to ensure prioritization and delivery of Canada BU agenda

• Maximize Synergies with NA MDS team to scale up identified solutions globally and at NA level

•  Consolidate various technology services delivered by global teams and ensure they land well and enable BU growth strategy

• Manage the annual BU budget planning, and partner with business leads to determine trade-offs to maximize return on investment and allocation of resources

• Lead and direct vendor/ agencies for local/ legacy solutions including Websites, apps and local sales solutions

• Coach business teams in running proof of concepts and experiments with new tech with the right guardrails

• Guide recommendations for infiltrating new and emerging platforms and charter first-time, innovative tactics to create best-in-class digital experiences for all key stakeholders – employee, customers and consumers

• Partner with head Legal in driving greater cyber security and data privacy practices

• Stay connected with external industry and internal global teams to bring outside-in views and benchmarks on Digital/ Technology trends

Education / Experiences:

• BE/MBA Degree

• Tech leadership roles – CTO, CIO. Has experience in running large enterprise wide IT projects and leading technology in business projects

• Strong understanding of Sales & Marketing technologies

• Experience in 2 of 3 business functional domains in CPG: Sales, Marketing and Supply Chain

Work Schedule:
Hybrid, M-F from Toronto Head Office

Salary and Benefits:

The expected base salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with the possibility for overachievement (based on performance and company results), and a long term incentive program.

Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including car allowance, health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements.

AI may be used as part of the recruitment process and in accordance with local laws.

This posting is for a current vacancy.No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.  Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

RegularRelationship ManagementGlobal Business Services