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Accenture

Advises businesses and runs their technology

MW Teams Collaboration Engineer

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-timeMonterrey, Nuevo Leon, MexicoNo salary listedRemote

About the Job

Requirements

  • At least 15 years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture.
  • Strong consulting and customer-facing experience.
  • Ability to facilitate workshops, deliver technical training, and enable customer success.
  • Problem-solving, troubleshooting, and root-cause analysis capabilities.
  • Experience engaging executive, business, and technical stakeholders.
  • Advanced English communication skills, written and verbal.
  • Hands-on expertise in Microsoft Teams Administration, Teams Policies and Governance, Teams Voice, Direct Routing, Teams Rooms, Microsoft 365 Administration, Identity and Access Management, Networking and Network Readiness, Security and Compliance, PowerShell Automation, and Service Monitoring and Operational Excellence.

Responsibilities

  • Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions.
  • Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions.
  • Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness.
  • Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis.
  • Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives.
  • Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives.
  • Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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