IT

What We Do

Create and maintain a proactive and stable IT environment as well as provide IT support to our Epic people. You will be empowered to shape processes that deliver optimized IT service across our business. Work with emerging technologies while enabling IT success for everyone.

What You’ll Do

We’re looking for a Business Analyst who will act as the intermediary between the business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes.

In this role, you will

• Work with business partners to elicit high-level requirements, capture business needs, understand the customer journey, and define user requirements
• Engage with business partners and influence project decisions, assess the risks of various solutions, and prioritize competing business demands
• Provide consultative support on business-led technology initiatives, promoting architectural consistency and usability
• Identify opportunities for business-led delivery, coaching employees to make use of technology and information
• Facilitate requests for new technologies and architecture reviews
• Proactively monitor industry, functional, and technology trends

What we’re looking for

• At least eight years of experience as a BA (with a Bachelor’s degree in any field) converting business and functional requirements into use cases, epics, and user stories with acceptance criteria
• Ability to convey complex and technical business issues to diverse audiences, projecting a highly credible, polished image in presentations and communications
• Skill in applying different strategies to convince others to change their opinions or plans and ensuring that proposals or arguments are supported by solid logic and a compelling business case
• Broad IT domain experience in three or more areas: Enterprise Architecture, Software Development and Architecture, Infrastructure, Project Management, Vendor Management, and Maintenance and Support
• Demonstrated ability to quantify resource requirements and measure/communicate proposed project benefits
• Excellent meeting facilitation and organizational skills
• Proven ability to create excellent technical documentation and diagrams
• Strong risk assessment, problem resolution, negotiation, and influencing skills
• A passionate, solutions-focused, diligent, and innovative professional who can influence everything we do

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.