Overnight Case Manager

Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA.

This position provides direct support to the Arcadia Overnight Shelter and Permanent Supportive Housing (PSH) programs, serving youth and young adults experiencing homelessness, including individuals with 
disabling conditions. The role focuses on fostering stability, safety, and self-sufficiency through individualized support in areas such as housing retention, education, employment readiness, life skills development, 
and community engagement.

Key Responsibilities

Provide crisis intervention and de-escalation support during overnight hours, assisting residents in developing and implementing safety plans, and utilizing trauma-informed approaches to support youth and 
young adults through challenging situations. The position also supports program operations by assisting with room turnovers, unit inspections, room flips, and maintaining a clean, safe, and welcoming living 
environment.

Expected Hours

This is an overnight position. Staff are reqyured ti renaub awake and actively engaged throughout the duration of each shift. 
Schedule: Wednesday-Sunday 10:00pm-6:00am

What You Will Get From Working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) 
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $27.00-$30.00/hour*

*This position qualifies for the YGS Premium Overnight Pay initiative. The base hiring range for this position is $24.50 - $27.50/hour. 

• Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.
• Build strong relationships with Y program participants to effectively provide quality services.
• Develops individualized, strengths-based, youth-driven service plans.
• Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
• Researches best practices in field; creates and maintains specialized resource library.
• Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
• Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
• Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
• Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
• Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
• May assist with program coordination or other activities related to job focus.
• Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.

Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

• Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
• Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
• Strong youth engagement and relationship-building skills.
• Strong verbal and written communication skills.
• Basic computer skills and working knowledge of Microsoft Office.
• Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
• Current state approved First Aid and CPR certification.**
• Current approved HIV blood borne pathogens training.**
• Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

* Some Case Manager positions required Bachelor's degree or higher.

** Within 30 days of employment or first available training.

Our Commitment 

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment.  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.

If you need assistance of any kind with the application process, reach out to [email protected].

MISSION STATEMENT:

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES:

• Respect
• Responsibility
• Honesty
• Caring
• Passion for Excellence