Key Account Logistics Project Manager

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

JD.com, Inc. - KA Logistics Project Manager

Job Summary
We are seeking a highly motivated and experienced KA Logistics Project Manager to oversee the planning, execution, and successful delivery of key logistics projects for our strategic Key Account (KA) clients. This role will ensure seamless integration of JD.com's logistics solutions with our KAs' operational needs.

Job Responsibilities
* Lead the end-to-end project management for complex logistics initiatives specifically tailored for JD.com's Key Accounts, from initial conceptualization to final implementation and post-launch review.
* Collaborate closely with Key Account Managers to understand client-specific logistics requirements, identify pain points, and propose innovative and efficient solutions leveraging JD.com's extensive logistics network and capabilities.
* Develop detailed project plans, including scope definition, timelines, resource allocation, budget management, and risk assessments for each KA logistics project.
* Coordinate cross-functional teams, including operations, technology, sales, and supply chain, to ensure timely and effective execution of project deliverables.
* Monitor project progress, identify potential roadblocks, and proactively implement mitigation strategies to keep projects on track and within budget.
* Facilitate regular communication and progress updates to internal stakeholders and Key Account clients, ensuring transparency and alignment throughout the project lifecycle.
* Conduct post-implementation reviews to evaluate project success, identify lessons learned, and drive continuous improvement in KA logistics solutions.
* Contribute to the development and refinement of standardized project management methodologies and best practices for KA logistics projects.
* Stay abreast of industry trends, emerging technologies, and competitive landscapes in logistics and e-commerce to inform strategic project development.

Job Qualifications
* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
* 5+ years of progressive experience in project management within the logistics, supply chain, or e-commerce industry, with a strong focus on Key Accounts or enterprise clients.
* Proven track record of successfully managing complex, multi-stakeholder projects from initiation to closure.
* Strong understanding of logistics operations, warehousing, transportation, and last-mile delivery processes.
* Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with diverse internal and external stakeholders.
* Proficiency in project management software (e.g., Microsoft Project, Asana, Jira) and Microsoft Office Suite (Excel, PowerPoint, Word).
* PMP or equivalent project management certification is highly desirable.
* Fluency in Mandarin Chinese and English is required.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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