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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

MerchandisingUpdated on Nov 13
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is preferred.
  • One year of experience in a grocery or retail environment is preferred; a natural foods background is a plus.
  • One year of experience supervising others is preferred.
  • One year of experience in vitamins or supplements is preferred.
  • Ability to pass food safety training courses and/or certifications required by law and maintain compliance by keeping certifications current and registered when applicable.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Ability to complete tasks with a sense of urgency.
  • Strong customer service skills.
  • Strong organization and attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to work five days and 40 hours per week, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Ability to lift and carry up to 10 pounds constantly, 11–20 pounds frequently, 21–50 pounds occasionally, and 51–100 pounds occasionally with a team lift.
  • Ability to push or pull up to 15 pounds frequently and 16–100 pounds occasionally.
  • Ability to occasionally use a computer for data entry and a mouse.
  • Ability to walk, stand, perform fine motor manipulations, grip, bend, twist, turn, and reach outward constantly throughout the work shift.
  • Ability to reach above chest frequently and sit, squat, kneel, and climb occasionally as needed.
  • Ability to work frequently with sharp tools and equipment, dust, fumes, and congested worksites, and occasionally with noise, cold, heat, wet conditions, humidity, outdoor conditions, heights, and contact stress.

Responsibilities

  • Provide world-class customer service and a positive customer experience as the daily priority.
  • Demonstrate integrity, responsibility, and excellence, and adhere to company policies.
  • Create inviting, full, and shoppable departments.
  • Assist department managers with ordering for the vitamin and body care departments and maintaining accurate inventory levels.
  • Assist department managers in managing margins, driving sales, and supporting overall department profitability, including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive demonstrations.
  • Work with department managers to address performance issues within the department.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, email, and other information systems programs as needed.
  • Provide limited Manager on Duty coverage; the position is not intended to serve as the overall Manager on Duty for the store.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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